Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,158 reviews
SesameSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is simple: make it easier and more affordable for all Americans to access high-quality health care.
Sesame (sesamecare.com) has 4,158 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,158 approved reviews, newest moderated first
Dr. Ashley Bell was very easy to work with and knew exactly what I needed. It gave me great comfort knowing that she is available for me.
By Timothy R. L.
Response from Sesame· Sep 13, 2024
Thank you for sharing your experience!
Aleksandrya was SO informative with my conditions and the medicine I wanted to be prescribed to. She was very warm and personable, but most importantly very knowledgeable. I'm really grateful for her taking the time to answer all my questions. Highly recommend.
By lily
Response from Sesame· Sep 12, 2024
Thank you for sharing your experience!
She really listens to her patients and is very caring. I felt heard and I know she is considering my best interest at heart. I scheduled my follow-up immediately upon finishing the initial appointment.
By Terri K.
Response from Sesame· Sep 12, 2024
Thank you for sharing your experience!
Dr. Posey was easy and pleasant to work with.
By Ned
Response from Sesame· Sep 12, 2024
Hello, Thank you for sharing your experience!
Doctor was very nice. But their customer service is horrendous. I spent 3 weeks going back and forth trying to get my order (semaglutide) right. First doc ordered wrong thing. Then she did it again. Then finally got it right. But their customer service people (I had four phone calls and exchanged at least a half dozen emails) could never straighten it out and get me the right product. CRAZY!!!!! I had to just cancel and go to another provider. Literally, I don’t get it. (Btw you meet doc once, then have to “message.” At least in my case, she never seemed to read what I was saying. Too many patients I suppose) Additional edit from 9/24; I’ve since found I can’t get them to refund my money. Have called CS twice. Despite the laughable response from the company to my initial post (to call their customer line, which is the actual cause of all the problems) I think these guys are horrible. At least if anything goes wrong, and you need help. Or a refund for product not received.
By RCG
Response from Sesame· Sep 12, 2024
Hello, We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] (mailto:[email protected]) or (877) 947-6411 if you have not already done so.
Great doctor! We had some technical difficulties, but he called me multiple times when session dropped so I was able to video connect again. He promptly asked questions related to my condition, reviewed health records I uploaded for my appt, discussed options with me, recommended treatment as well as explained all “need to know” info regarding medication.
By Alex
Response from Sesame· Sep 12, 2024
Hello, Thank you for sharing your experience!
He was very caring and listened to what I needed, I will definitely go to him again if needed and I recommend him to others in need!
By Candace A.
Response from Sesame· Sep 11, 2024
Hello, Thank you for sharing your experience!
I was out of state and was sick and tested positive for covid and the Dr was quick to call in medication and I'm so thankful
By Suzanne
Response from Sesame· Sep 11, 2024
Hello, Thank you for sharing your experience!
