Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,158 reviews
SesameSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is simple: make it easier and more affordable for all Americans to access high-quality health care.
Sesame (sesamecare.com) has 4,158 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,158 approved reviews, newest moderated first
It was a quick and seamless process from start to finish. I couldn't get into my doctor for a last minute appointment. So I did a quick google search and found Sesame. Within 30 minutes I had my visit with the NP. I explained my symptoms he called in a prescription for a Z pac. I highly recommend if you're in need of quick, reasonable, and affordable medical assistance.
By Ross D.
Response from Sesame· Jan 16, 2025
Thank you for sharing your experience!
My care provider remembers me and my details, listens and understands my concerns.
By Client
Response from Sesame· Jan 16, 2025
Thank you for sharing your experience!
Very prompt and professional. Absolutely perfect experience!
By Ericka H.
Response from Sesame· Jan 16, 2025
Thank you for sharing your experience!
My practitioner, Natasha, was kind, attentive, and very helpful. She was able to send a prescription to my pharmacy before we even ended our appointment so that I was able to pick it up ASAP. I'm feeling better already :)
By M Woodruff M Woodruff D.
Response from Sesame· Jan 16, 2025
Thank you for sharing your experience!
Dr. Khan has been a huge asset to me. I’m between local doctors and she’s so good I stopped looking for someone local; I’ll keep her! She’s highly informative about my condition and the various meds used to treat. She listens very well and offers me insight to consider when making decisions. I appreciate her expertise.
By NadaH
Response from Sesame· Jan 16, 2025
Thank you for sharing your experience!
Must check-in 15 minutes prior to the 15 minute scheduled appointment. Scheduled appointment time came and went while I sat on the video chat, alone, taking screenshots, then emailing them to sesamecare requesting a refund and hit SEND. Then as I was immediately contacting my bank to notify them of the non-delivery of services. Apparently someone received my email and they decided to join the virtual visit? I discovered after the virtual visit someone at their company "rejected my email" - perhaps after they discovered they were supposed to be working? It is unfortunately less expensive and less timely to go to a walk-in clinic nearby for a prescription during the cold and flu season. Heroes do NOT work here. Do NOT waste your money here. They can NOT be trusted. Find yourself a place that is more trustworthy and with a trained staff beyond just training to fill out medical questionaire apps. It's terrifying to be a cash-out-of-pocket customers being treated this way. Healthcare is so completely broken.
By AAAprivateEYE
Response from Sesame· Jan 15, 2025
We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and will be reaching out to you soon to assist.
Super helpful
By Kylee B.
She was very gentle and helpful.very satisfied
By Kate M.
Response from Sesame· Jan 16, 2025
Thank you for sharing your experience!
