Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,158 reviews
SesameSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is simple: make it easier and more affordable for all Americans to access high-quality health care.
Sesame (sesamecare.com) has 4,158 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,158 approved reviews, newest moderated first
Wow , I wish she was my primary doctor ! Not only is she super knowledgeable but very personable and patient. I’ve never had someone so focused on making sure I receive the best care , all questions and concerns answered , and had everything I need .
By Tracey C.
Response from Sesame· Feb 19, 2025
Thank you for sharing your experience!
The APRN I had my Telehealth with did not rush me understood my issues mutually worked together for best course of treatment. We also just spent 5 minutes talking about Healthcare as I work in Healthcare as well. I use Sesame when I am not feeling well way better than going to an office or walk-in where germs are abundant!
By Patricia
Response from Sesame· Feb 19, 2025
Thank you for sharing your experience!
After booking and paying for an appointment, the professional i booked with did not show up. He then categorized me as a no show. I then had to show proof that he was in fact the no show and finally got my refund. But then 1 month later I was automatically charged again even though I had cancelled any type of further transactions with sesame care. They then charged me $30 additional for not having the full amount in my account. I had to call to get a refund but they would not refund the $30 invalid charge. This place is a scam and I would not recommend it . They operate by collecting fees they do not refund.
By Review F.
Response from Sesame· Feb 21, 2025
We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411 if you have not already done so.
Excellent attention ⭐️
By Dra Ibelice A.
Response from Sesame· Feb 18, 2025
Thank you for sharing your experience!
I would NOT recommend this company! I am on 13 days , of WAITING for their alleged “ customer support “ team, to get medical records to a physician that is waiting on them. And I’ve sent my records 7 times. Unbelievable! I hope I’m not dying!
By Marcie
Dr. Mohammad Ridha, MD was the best doctor I’ve talked to. He took his time to listen to my concerns, and he understood exactly what my issues and needs were. He was very helpful and solved my issues right away. I highly recommend Sesame Care and Dr. Mohammad Ridha, MD.
By Harry
Best appointments ever!! She takes time to listen to dial in a diagnosis. I’ve been seeing her for two years
By Jesse D.
Suer easy, affordable, efficient. Great to have a very smile appointment. I will definitely be using Sesame again
By Theresa S.
