Sent the replacement parts I needed
Sent the replacement parts I needed. Was a little pricey, and took several weeks to get in. Our chair is back to looking new!
By Sherry
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Serwall, we believe that furniture has the magic to turn any outdoor space to the most memorable spot for families, friends, or even just ourself. We're here to help make your outdoor area a refuge - a retreat where you and your beloved ones feel comfortable relaxing on the weekend. Not only is everything qulity and comfortable, it’s also affordable...we promise!
Serwall (serwalloutdoor.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 28 reviews with 4 stars · Clear filters
Sent the replacement parts I needed. Was a little pricey, and took several weeks to get in. Our chair is back to looking new!
By Sherry
Assembly is not the easiest. C
By SUE
The assembly instruction guide is not so good. Missing screw annotations that correspond with the legend. On screws where the length variance is subtle, this matters. Good looking product but the manual makes it feel like a cheap made in China product. Not super sturdy when you lean back in it. Creeks. All screws put in right place and tightened securely too.
By Chris
I have a lot of wooden Adirondack chairs, but they don't last more than a few summers. I gave up the wooden Adirondack chair for reasons of nature. Composite plastics are undoubtedly better looking than wood, but they are too expensive and I expect them to last for many years. I'm quite satisfied so far.
By Frederick W.