Thank you
Thank you Samsung care
By Jen
Response from Servify· Apr 10, 2025
Thank you for your valuable feedback.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
703 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reinventing device ownership experiences, globally!
Servify (servify.tech) has 703 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
703 approved reviews, newest moderated first
Thank you Samsung care
By Jen
Response from Servify· Apr 10, 2025
Thank you for your valuable feedback.
They did a great job of fixing the phone. They fix it fast and there was a paper that had all the info of what they did I like that too.
By Dalis S.
Response from Servify· Apr 10, 2025
Thank you for your valuable feedback.
The reason I'm giving 2 star instead of 1 star is because the personnel, especially the Samsung Care+ agent, the gentleman has provided very GOOD service. He routed the flimsy SC+ system and helped me to get the job done. Despite agents are good, the Samsung Care+ should be banned with their obvious problematic system. SAMSUNG CARE+ PROHIBITED THE SHOP FROM REPAIRING YOUR PHONE EVEN YOU WANT TO DO IT OUT OF YOUR POCKET WHEN YOU DON'T CARE ABOUT THE $$$$ JUST WANT TO GET THE PHONE FIXED FASTER!!! Can you believe that?!
By LEO
Response from Servify· Apr 8, 2025
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
Excellent service, Well worth the price!
By Russell W.
Response from Servify· Apr 8, 2025
Thank you for your valuable feedback.
It took to long to resolve my issue. I was suppose to get a refund of $99, but Samsung Care+ end up charging me $99 again. A total of $198 charged to my credit card. Needless to say I am not happy.
By Theresa
Response from Servify· Apr 8, 2025
As per the latest update, the issue has been successfully resolved.
Easy to set up. The place and tech tgat serviced the phone were great.
By Matt
Response from Servify· Apr 8, 2025
Thank you for your valuable feedback.
Smooth process, support agents were very helpful and it was a quick and easy task to complete.
By Bradley
Response from Servify· Apr 2, 2025
Thank you for your valuable feedback.
That it was fast and efficient and my phone fixed within a month time.
By Barry
Response from Servify· Mar 29, 2025
Thank you for the feedback.