Team was great to work with
Team was great to work with
By Dustin L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
396 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ServiceTitan is the leading software platform built to provide comprehensive solutions that streamline and enhance the operations of home and commercial service businesses. Our company was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, entrepreneurs who recognized the need for a technology-driven platform to help service contractors manage their day-to-day operations effectively.Our software platform offers an array of valuable features, including scheduling, dispatching, invoicing, and analytics, which help service contractors manage their operations efficiently. ServiceTitan's cloud-based architecture provides real-time data, enabling businesses to make informed decisions quicker than ever before. Our user-friendly interface and mobile app also make it easy for service techs to access customer information, work orders, and other critical data while on the go.We cater to a range of industries, including HVAC, plumbing, electrical, and other home and commercial services. Our users include small shops with as little as three techs and range all the way up to some of the largest service contractors in North America. Our robust customer support team provides all our users with training and ongoing support to ensure every ServiceTitan user gets the maximum experience. ServiceTitan's commitment to innovation and customer satisfaction has earned us numerous accolades, including being ranked among the fastest-growing private companies in the United States by Inc. magazine. Our company has also received industry recognition, including the 2020 Digital Innovation Award from ACHR News. Our platform is a game-changer for service businesses looking to improve their operations and provide exceptional customer service.
ServiceTitan (servicetitan.com) has 396 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 257 reviews with 5 stars · Clear filters
Team was great to work with
By Dustin L.
Love it works great!
By Heather F.
The system works great for my office I have little to no problems I recommend use to other service industry workers.
By Alexandra R.
Great reports and very easy to use.
By Chris H.
I am extremely happy with the ease of reporting and tracking everything.
By Thomas M.
I use Service Titan every day for work and I have little to no issues with the system! ST is user friendly and has the option to ask for help if you don't understand something! If I ever have any issues I can open up Service Titan chat and a rep is able to help me through it!
By Parris G.
Service Titan is one of the best systems I have worked with. The ease of the system along with the company support makes Service Titan an excellent system. I would highly recommend them.
By Stacy Jewel C.
Very pleased with the functionality of service Titan and more importantly the customer support.
By Chris D.