Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
23 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ServiceMaster and Restoration Pro to provide homes and businesses with cleaning and restoration services. Not only is Mike and his team experts in the services they provide, most importantly they believe in providing excellent customer service to all clients. Your satisfaction if our top priority.
ServiceMaster Cleaning and Restoration Pro (servicemaster-crp.com) has 23 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 18 reviews with 1 star · Clear filters
HORRIBLE SERVICE! Bad communication, they lie and push you into purchasing materials that they want instead of what you want. They damaged my home while attempting to repair it. They installed flooring, but cut it all short so you can't keep it down with trim pieces. When bringing this up, I was told 'it's normal'.. no it's not normal to have your brand new flooring coming up because you did it wrong! They are dirty and will take your money. AVOID!!!
By Ashley
We had water damage from the heavy snow this past winter, the insurance company connected us with Service Master. The lack of communication is worst than any company we have never dealt with. The trade people they brought in left their garbage behind and more damage than what they fixed, we need to have our kitchen sink, counter top and stove replaced after. It’s almost 4 months now, we are still waiting for them to come up with a date, our whole kitchen is still boxed up.
By Yung P.
