Service ChampionsReviews of servicechampions.net

Your Technician Jesus Diaz is not in the list you sent to rate his services. Jesus is very professional and polite. Explained well the problem I was having and fixed. Connie Guzman

BEWARE! Contact them after reading this, and you have no one to blame but yourself. Today for the first time I called Service Champions, owners of multiple plumbing co's, including Adeedo and Jack Stephan. Bad call on my part. Three strikes and I’m out: 8:30 a.m.: They said that btw/ 12 and 2pm they’d have a plumber here. 1:45 pm: I call to check in and I'm told dispatch will get back to me. 3 pm: I call again and this time I'm told they have to handle prior customers first and can’t get anyone out *today at all*. Let’s review these hall-of-famers: Not only don’t they make their window, they don’t even make the *day*. And I discover that fact only b/c *I call them*. Bonus points: My window wasn’t 5-8pm, it was *midday* – ie, their morning calls took up their entire day (?). As their tip o’ the hat, there was no offer to come tomorrow, no discount for future service. My best guess: They're owned by a private-equity company (press release on their own website) and maximize profits by using the airlines’ trick of intentionally and grossly overbooking customers. Today, I was one of their Whoops, We're So Sorry.

I had a plumber come out Thursday 10/27/1022. He was professional, clean and polite, but he wasn't Service Champion. He was from Adeedo Plumbing. When I called into customer service for the work to be done. The Rep couldn't give me an estimated price. The Plumber will give you the estimate. Which is fair. For me, it seems like they should be able to give you a ballpark figure on certain repairs. I know it wouldn't be exact, because of complications that could arise. The work I had requested was to have a drain unclogged and kitchen faucet replaced. He didn't want to take off the runoff cap, because it was old, and didn't want to try. He looked under the house to tell me that the pipes were old, and they would need to be replaced. I told him no thank you. Your prices were too high. I realize, everything has gotten expensive. When the customer service rep can't give an estimate price. I don't put my trust in people. I understand in some cases a person would have to see the work beforehand. I don't deal with third party companies. When you call Service Champion and listen to their recording of what you can expect from them. It's nothing but a bunch hype within their advertisement. Not that I needed his help, but he never offered to do anything. Since, I wasn't going to pay his price. He left very quickly. I will never call Service Champion again.

5 STAR the full staff of dedicated Service Champion Heater and AC employees. Especially, Devin Spivey repair technician, Saad Arain Sales Engineer, Stephen Fike heater and thermostat installer and his assistant Rico and all of the phone schedulers. A very professional and timely experience, thankful, highly recommended. Looking forward to permit completion as well.

Late on a Friday evening, I discovered a backed up kitchen drain. I called Service Champions and explained my predicament. The lady on the phone was very kind and worked really hard to help me. A plumber arrived promptly (coming all the way from Corona) and fixed my problem. Sorry I don't remember his name (I think it might have been Miguel). Very friendly, clean and efficient. I will use this company the next time I have a problem.

Very professional company have been using them for years. Today Andy Wan came to tune up my heater . He did a Great job very friendly young man..

Service Champions stepped up when we needed them. Our heating went out on a cold weekend. The service person didn't have heaters to lend us with him, so he went out and bought them so we could have heat until they got the unit fixed.

I urgently needed something to be fixed at home. I called their customer service and was met with a lot of attitude. I was so disappointed since the reviews on their page indicate the contrary. I only hope that their customer service was having a bad day.