ServerorbitReviews of serverorbit.com

If you want to buy what states as "in stock" hardware...don't buy from Server Orbit. They lie. If you want to call every other day to find out where your product is.....buy from Server Orbit because you will never receive tracking and your shipment for "in stock" items will take weeks if not months to receive. If you want to call about the status of your order and then be told "we replaced with used hardware"..... buy from Server Orbit because that's what they do. You are sold on buying new, only to receive or the order be changed to used parts. They may come off cheaper than most places but they are dishonest and lie on their website. How they are still even open is beyond me. I purchased some drives and RAM from them. Took over 6 weeks to get what they sent me, which was partial shipment of the drives and then the RAM came in separate orders. When I called on the drives, they told me they switched to "used". I said no, I bought new. He then replied "we issue refund then". The drives are now double what I paid for them as the price of them have gone up. BUYER BEWARE!!!

Says in stock and 2 days delivery. Did not ship. i follow-up. They say they cancelled. No email or nothing informing anything. Just have to deal with their chat.

I am extremely disappointed with my recent experience with ServerOrbit. I placed an order for a DL380 server battery and paid for overnight shipping, yet I never received any confirmation that the item was packaged or shipped. I had to call myself just to get a status update, and was told it would be handled the next day. When I reached out again through chat, my issue was not addressed at all. On my third attempt, I was informed that my order had been canceled without any explanation. This level of service is unprofessional, unreliable, and unacceptable, especially for critical server components. My experience with ServerOrbit has been nothing but frustrating and deeply unsatisfactory.

charged 7% to cancel - placed an order for four rather expensive disks, then didn't get them for about a month, then wanted to cancel the order, was charged 7%. They say I agreed to it - I am not impressed, nobody else did this to me.

I attempted to buy a $4.3k GPU under the condition I could not cancel or return it. Three weeks goes by and they cancel on me, followed by raising the price on their site to $5k. Just skip this place and buy from someone else. Waste of time and they have no honor.

I placed order on 1/28/26 and tried numerous times to get order status, after being told we will get back with you several times and them already having my money, after a month I said cancel the order. They did process refund, but I should not have had to request updated status 5-6 times with no reply

got 6 drives from them pay 3 days shipping ,,,product nevr got shipped after they told me my order was going to shipped the same day. After 2 weeks of calling them they cancel my order. we never give bad reviues but this company really sucks

Worst place to purchase electronic components. The complete product description for SNPHVY68C/128G was not provided on their website. After placing the order and researching elsewhere, I discovered that the DDR4 module is Optane memory and is not compatible with my server. When I requested a return, they stated they would deduct 20% plus return shipping. I had not opened the product. I tried to be reasonable and asked if they could instead deduct only the two-way shipping cost, but they refused and hung up the phone. Instead of returning the item, I may have to sell it to someone who actually needs it. I will never purchase from ServerOrbit again.