Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 Cross-platform Minecraft Servers!
Serverhorse (serverhorse.com) has 25 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
25 approved reviews, newest moderated first
Couldnt really play the server cause it kept saying cant connect to server please wait (been waiting for 2 weeks) and i cant get help because im banned from the discord server. The server kept crashing cant upgrade the server becuase i cant go back a page to upgrade it. i kind of need a bit of help
By Joep jr. H.
The server runs smoothly and amazingly. I needed help with my server and got it completed so quick and efficiently. I would recommend this host to anyone who has minecraft server needs!
By brizzyOX
Honestly the best server host I have ever dealt with. Amazing customer service and employees that actually care. Migrating server hosts could not have been easier with the help that they offered, if I could rate it out of 10 they would get a 20. I am seriously blown away at how great this company is!
By Garrett H.
My overall experience is over the top! The support for any of the needs I was having trouble with they were there right away to help out. Supplying the best input and info. To add on, doing the work on their side. Most companies will tell you what to do. Serverhorse goes as far of doing the work for you as well to ensure that your server is running great! Communication 10/10 Support 10/10 Knowledge 10/10 Customer Satisfaction 10/10
By Kevin
Best host I've ever used. Extremely underated and the other hosts I have used are worse in every single category. Never looked back
By ACE_Daxim
Deleted our server after we tried to switch hosts and act like they didn’t do anything.
By Luca O.
Response from Serverhorse· Jul 14, 2022
In this particular situation we dealt with a "lead customer" that noted issues about their service as they were leaving the platform simultaneously. As common courtesy we reached out in an effort to resolve any issues they had. After viewing their server we found that they had downloaded malicious plugins that were overloading the server instance. Additionally, with the support of our performance technicians, we added significant optimizations that would render any future lag to be non-existent at this particular player size (and much greater). The team behind this server is home to individuals with a role called "developer" that we believe aren't actual developers. This consists of over 6-7 volunteer file managers. Their day-today tasks will include uploading plugins that may or may not contain malicious contents, and editing config files. I am sure this group would be strong contenders for creating a hello world file.. or.. wait. The team behind this server threatened defamation against Server Horse via twitter (which we never use), to "expose" our company relating to "dogwater" software. We weren't able to find any other clients running into these issues. In fact, no one has ever. Lastly, they claim their server was deleted after they requested to cancel their service. Even if the server was deleted, there is nothing ethically or legally wrong with deleting their server if the server owner requests to cancel their own service. However, the server is still available after they resume their service. So no, we did not delete their server. All data is saved on our systems for up to 3 months after cancelations.
Tried to scam us by saying fake errors and deleted our server cause we exposed them
By Ally C.
Response from Serverhorse· Jul 14, 2022
Please read other reply for our full response
Have tried over 4 other hosts and this one is clearly the best. Have hundreds of players online and no lag.
By SpiderZ
Response from Serverhorse· Jul 14, 2022
We are glad you have enjoyed our Minecraft Server hosting experience. If you have any questions let us know, and we are happy to assist.
