Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
397 reviews
SernesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SERNES is a bold streetwear brand characterized by casual-comfortable fit, distinctive bold designs, and quality material. Currently, we sell jeans, pants, joggers, and outerwear. More to come soon!We style the bold ones, the innovators, the experimenters, and the challengers who stand up for their beliefs and drive change.All of our products are crafted with an obsessive attention to detail.With our origins in Los Angeles, California, now we're a global brand. Be Bold. Stand Out. Live the Sernes spirit.
Sernes (sernes.co) has 397 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 303 reviews with 5 stars · Clear filters
Perfect fit!
By Christopher D.
Response from Sernes· Aug 2, 2021
You have a very good taste, Christopher: the Bronx collection has always been one of our best sellers. Hopefully you will come back for a new order soon. Stay Healthy :) SERNES
Much to saying but me Trust the sernes Business and respect the idea or the philosophy of the sernes-the FEARLESS as well!.
By John E.
Response from Sernes· Jul 30, 2021
We have always appreciated your support and fearless hear, John. Thank you for having such a positive energy. Stay Healthy :) SERNES
Jennifer from customer service was very helpful extremely professional and courteous.I will definitely shop again
By Avi G.
Response from Sernes· Jul 30, 2021
We will definitely be so happy to see you put a new order with us soon, Avi. And Jennifer says hi! Stay Healthy :) SERNES
I ordered a pair of slacks early in June,2021. By July I hadn’t received my order, nor had I heard anything from Sernes. Finally, I decided to contact them to see if there was a problem with my order. A representative reached out to me, apologized for the delay and offered me $50 for an additional product. I was still very skeptical about the company, as well as the offer, but the excuse and offer seemed sincere, so I just went with it. After all what did I have to lose? Shortly thereafter, not only did I receive my long-awaited order, I also received the additional ‘free’ gift as well. I do appreciate Sernes (and their representative Jennifer) for their top-notch service.
By LARRY D.
Response from Sernes· Jul 30, 2021
Unfortunately, sometimes unpleasant situations happen; but we are glad that in the end we could remedy it with your patience, Larry. Hopefully we will see you soon for a new order. And Jennifer says hi! Stay Healthy :) SERNES
I ordered two pairs of jeans and was promptly informed that one pair had just gone out of stock. A customer service rep (Jennifer, I believe) courteously offered to send a different pair of my choosing. This is my first buy from Sernes, but certainly not my last. Thank you.
By Chauncey M.
Response from Sernes· Jul 30, 2021
It is definitely an amazing news that you are planning to come back for new orders with us, Chauncey. Hopefully we will see you again soon. And Jennifer says hi! Stay Healthy :) SERNES
No problems whatsoever with the jeans overall, great designs, perfect fit, very quick delivery as they arrived one day after dispatch, quick response via emails as it was my first time buying from the company and I’m a little bit cautious when it comes to company’s advertising on Instagram, very satisfied with the jeans and will definitely buy from here again
By Tayler C.
Response from Sernes· Jul 30, 2021
We truly appreciate your support, Tayler. We do plan to keep our design, delivery and services as best we can. Hopefully you will come back soon for a new order. Stay Healthy :) SERNES
Love the jeans! I think I have just about all of them. Great service and the delivery time is fantastic
By Stephen
Response from Sernes· Jul 30, 2021
It feels fantastic to know that not only you liked our products and services, but you have been coming back for other orders too, Stephen. Hopefully you will come for a new purchase soon. Stay Healthy :) SERNES
My pants from Sernes are amazing, stylish designs and a breathable fabric for the denim
By Jeremy S.
Response from Sernes· Jul 27, 2021
Thank you for bringing up both design and material, Jeremy. We wish to seen you soon for a new purchase. Stay Healthy :) SERNES
