I ordered two 3 pound bags of Chai tea…
I ordered two 3 pound bags of Chai tea mix. When it arrived one bag had a small hole in it. There was a mess in the box. I called Serious Sips and the agent was very helpful and they are sending out a replacement bag. This was my first order with this company but will not be my last.
By Susan
Response from New.SeriousSips.com· Oct 20, 2018
Hi Susan, Thank you for your review. I am sorry to hear that your bag of chai sprung a leak, but am super glad our customer service reps were able to make it right for you! And even more glad that you'll be back to shop with us again -- that's wonderful news! Enjoy your David Rio Chai (it's so yummy)! - Kelly, Serious Sips


