Excellent product and customer service
Excellent product and customer service
By Arlene K.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
674 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Train, Ghirardelli, Monin, David Rio & more - quick shipping, friendly folks! Connect with us on Facebook: https://t.co/MjheifD2tc
New.SeriousSips.com (serioussips.com) has 674 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
674 approved reviews, newest moderated first
Excellent product and customer service
By Arlene K.
I remember the Chai as having more spice. has it changed? Isn’t there a tea that doesn’t have added sugar, but without the sweetener?
By Barbara L.
Fast shipping Great price
By Farid Z.
Shipping took a little longer than expected.
By Donna V.
Easy to place order and received it sooner than expected! Love my Big Train Chai!
By Rita
Best prices out there for Big Train Chai. Ordering was easy and it arrived quickly. I will be ordering from them again.
By Kara
Got exactly what I ordered, & Tastes good
By Gordon G.
It was easy to deal with this website. Prices are fair and the service was quick. I will definitely use them again!
By TONI M.