Good 😊
I would recommend very good. 😊
By Gerard Senecal J.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
674 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Train, Ghirardelli, Monin, David Rio & more - quick shipping, friendly folks! Connect with us on Facebook: https://t.co/MjheifD2tc
New.SeriousSips.com (serioussips.com) has 674 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
674 approved reviews, newest moderated first
I would recommend very good. 😊
By Gerard Senecal J.
I was missing an item from my order, and when I called customer service they told me it was on back order. It is now on the way, but it would have been nice to be noticed of the back order. Overall customer service is good, and the website has all of the products I'm looking for.
By Bob
The 2 large chai bags were bouncing around in the box and one popped open at the seam, spilling out about a cup or more of mix into the box. Mess when I opened, kind of sad to have lost contents!
By LDB
My tea arrived promptly and as advertised.
By Joann N.
Fantastic! Heck of a deal price wise, and sooo beneficial to good health!
By Macar
Great selections!!
By Robert Jesse L.
The service was very good. And, I love the BIG TRAIN CHAI TEAS AND DRINKS.
By MARNA H.
Great service!
By Jeannie W.