New.SeriousSips.comReviews of serioussips.com

I ordered 6 items from SeriousSips. Order process was smooth, shipping was faster than expected amid current circumstances. Order was 100% accurate. Will definitely order from this company again!!!

I placed my order on April 11th and it arrived on May 6th. I paid for shipping (ground if I’m not mistaken) to speed my delivery up after the expected 10-12 day warehouse delays due to an increase in demand. What wasn’t okay is that I opened my package only to discover that 2 of 3 of my island oasis drink mixes are damaged. They are crushed to the point that one can’t even stand upright and the the tops are ripped almost clean off so I’m unable to to close my drinks once they’re opened. I was very disappointed by this this. The amazing prices were hardly worth it.

I can honestly said, it has been a horrible experience! I made an order on April 28 and I was supposed to receive the package last weekend. Long story short, the package still hasn’t ship and I have made multiple calls to try to resolve the issue and expedite the situation. The online order status says one thing different at how they are managing their orders. One of the products that I ordered was sold out and no one contacted me to let me know, thanks God I called and cancelled that product so my order could processed. My package suppose to be here today and still hasn’t ship. Customer representative told me basically that it was my fault because I was calling after 4 pm and by that time they can’t do anything because FedEx drivers pick up packages at 4 pm, therefore, even though I called multiple days and times, following up my order, they couldn’t help. Extremely displeased and honestly mad at the terrible experience.

I never heard of this company and the prices were lower than anywhere else I checked so I was a little hesitant to order. I took the chance and they did not disappoint. My package arrived quickly and the packaging was better than I ever expected. I would not hesitate to order from them again.

I have been using this company for a few years. Always great customer service, a nice variety of products at good prices.

Though am more a tea-soul but also love to have a mug of cappuccino flavored with a syrup. I always buy Monin coconut and vanilla syrups. Very tasty and aromatic.

DO NOT ORDER FROM THESE PEOPLE... We placed a $2800 order and after not hearing from them we started calling. After multiple promises that it was ready to ship, a week later it was still never shipped without any explanation as to why. DO NOT ORDER FROM THEM!

Do Not Order through this company right now!!! They will take payment and not ship your product. Then you can not get a return phone call or email. I repeat DO NOT ORDER! You will spend money with out any response or product.