Great product but horrible shipping!
I was enjoying the selection but when I ordered the items, it was to be delivered in a week. 3 weeks later, it finally got delivered.
By Tammy
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
674 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Train, Ghirardelli, Monin, David Rio & more - quick shipping, friendly folks! Connect with us on Facebook: https://t.co/MjheifD2tc
New.SeriousSips.com (serioussips.com) has 674 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
674 approved reviews, newest moderated first
I was enjoying the selection but when I ordered the items, it was to be delivered in a week. 3 weeks later, it finally got delivered.
By Tammy
Just love the product!!
By E. Janine O.
Fast shipping. I will order again! I would give you 10 stars if it would let me!
By Marty
It was bad experience it a lot of improvements. Not on customer service but the system. The system all the products are available when we order take months to be delivered to me. Needed fix........
By Lek K.
Response from New.SeriousSips.com· May 31, 2019
Thanks again for your order, and sorry about the delays! As you know, the manufacturer of the products you ordered earlier this month experienced extreme production delays throughout Spring. Approximately half of your order has been shipped, and additional products are expected to ship quite soon as new inventory arrives. Thanks so much for your patience! Chris Serious Sips
Product is good had it before from a different place. The prices were quite a bit higher than I had paid other places.
By Randall E.
Received Chai tea very quickly and decent price.
By Lori
Serious Sips communicates well via email as to when my order will be shipped. They are very responsive and easy to work with.
By Brenda B.
Always great!
By Susan M.