Sera LabsReviews of seralabshealth.com

Great products!

My dark spots faded significantly after using this product. Lightweight yet moisturizing. I love that it uses natural ingredients, too. Must Try!

Immediate Results! DNA Complex I've tried everything and – finally a product that keeps its promises. Highly Recommend.

Ordered $80 serum. Watched the tracking as it was delivered to the wrong address/zip code. Filed a claim with USPS who came back and said "misdelivered, sorry, contact the vendor". Multiple emails and calls, nothing. Now working with credit card company to get a refund. EDIT: the response tells me to send mail to the same email address I've sent 5 emails to with no response. EDIT: almost a month later and several bad reviews left different places, someone contacted me. They shipped me the product, which I received and am pleased with. So I'm upping the rating to three stars - it shouldn't have taken SO MUCH EFFORT to get a response, but I did eventually get one.

I received my order for Freedom day/night cream. First of all the jar was not sealed and about 3/4 full. And, the invoice said, not packed for retail???? I called them immediately and the customer service person said, send a picture I did and heard nothing back. Besides that the product does nothing. I also bought some hand oil. That also does nothing. Save your money. Shame on you Nicole! UPDATE. I did receive a completely new and sealed jar of the Freedom day and night cream. They also sent a sample of another product. This is why I will update my review from 1 star to 3 stars.... for their very good customer service. I'm still not crazy about the product but I will keep using and give it a chance.

My advice to anyone thinking of purchasing anything from Sera Labs is, "DO NOT DO IT"!! I bought a "buy two - get one free" offer and they changed the order to a quantity of five items. I called them within five minutes of placing the order and they refused to cancel or change the order saying "the order is already being processed and cannot be changed". They tried to offer me a 10% discount to keep the order. If they allow you to return an order, DO NOT DO IT!! They will impose exorbitant restocking fees! (read the return policy). If you paid with a credit card, your best option is to forego all the aggravation of dealing with scammers. CALL YOUR CREDIT CARD COMPANY OR BANK and ask for the dispute department and let them handle it. They are really good at what they do.

Our harsh, cold winters always dry my skin; so I was pleasantly surprised when the lady at the ticket booth for the Christmas light show at the Zoo asked me if it would be a youth or adult admission. I turned to my 34-year-old daughter who said “yes I heard that, I was a bit insulted because she didn’t ask me the same.” She was calmed by the reminder that she was 8 months pregnant. I am very pleased with the results of ADORING. Thank you Sera Labs!

I started using the Seratopical Revolution cleanser and day and night moisturizer about 2 months ago and I'm so glad I found these products! Not only do they feel great when I put them on, I really see a positive difference in the look of my skin. Plus, the cleanser smells amazing! Thanks Sera Labs!