I found the shopping and checkout…
I found the shopping and checkout experience easy. The only thing is I wish I would have gotten an estimated delivery date.
By Michelle C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
166 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SeraLabs is a trusted leader in wellness and beauty, offering products with cutting-edge technology, superior ingredients, and science-backed, proprietary formulations.
Sera Labs (seralabshealth.com) has 166 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
166 approved reviews, newest moderated first
I found the shopping and checkout experience easy. The only thing is I wish I would have gotten an estimated delivery date.
By Michelle C.
The service for this product is horrible. I have been overcharged and then I was treated as if I was trying to scam you guys. All I wanted to do was get it reversed you said it’s already been sent out there’s nothing you could do. I have a receipt that shows one price you guys charge me a different one. It’s awful I’m never ordering from you again.
By Karen E.
Response from Sera Labs· Mar 24, 2021
Hi Karen- We apologize for the confusion, however, we don't allow for stacking of coupons on our website and you tried to use three coupons. The backend will only support a single coupon. A glitch on the website allowed the entry of the three coupons, but the backend only accepted one. The glitch on our website has since been fixed. Thank you.
A recent follower of the eye cream product and am seeing an improvement.
By Terry
Sera labs cream have seem to be one of the better creams for my knee pain. However there was a cream that was discontinued which I really liked with heat aspect that I hope you bring back
By Alpa R.
I haven't gotten my order in yet to see how well they work...
By Irene
I can’t wait to try this product. If it works I’ll be adding it to my monthly subscription from you. Check out was fast, safe and easy. Thank you
By Dianna A.
Very easy to use.
By SF
I just checked out for $105 and you’re billing me $160… I will be launching a complaint with my credit card company and having this whole transaction notified
By Daniel S.
Response from Sera Labs· Mar 23, 2021
Hi Daniel - Please send back your entire order and we'll be happy to refund you.