Beauty essentials
Genuine products, quick delivery and the samples were a nice bonus.
By Bobby F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
3,800 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sephora is listed under Cosmetics & Makeup.
Sephora (sephora.com) has 3,800 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 189 reviews with 4 stars · Clear filters
Genuine products, quick delivery and the samples were a nice bonus.
By Bobby F.
I actually do enjoy Sephora a lot
By Maria D.
Excellent experience overall, would recommend to others.
By Wesley R.
Qualsiasi cosa al telefono servizio cortesia valido perchè sa soli su google e sito manca di empatia sconti che sono su google con 30 per cento con carta .... se chiamo servizio clienti però molto gentili e spiegano semplice sig. Anite brava !
By Simply F.
I came in to get advice on a foundation that would be great for my wedding however I expressed I have sensitive skin so I’d need to sample the product before investing $100. The person helping me was lovely but unfortunately, there was barely enough foundation in the sample to properly test it even once.
By Jay
Picked up a couple of things from Sephora recently. Communication was clear and I always knew where my order stood. A little goes a long way, so it should last a while. Delivery took a couple of days longer than the estimate, but nothing dramatic. Would recommend to a friend.
By théo G.
Sephora, Roma Via Cola di Rienzo, sono stata accolta dalla Signora Luisa, addetta alle vendite. Persona professionale, empatica, attenta alle esigenze e soprattutto capace nel fornire informazioni e a soddisfare richieste e desideri. Il negozio è molto ben strutturato, di facile approccio ai prodotti. Non caotico, quello che seve per fare acquisti. Approvato!
By Barbara G.
Grazie a Silvia del negozio al Fiordaliso professionale e simpaticissima grazie degli ottimi consigli !
By Andrea