Esperienze positive ;)
Mi piace molto Sephora e adoro i suoi prodotti, ho acquistato sia al negozio fisico che sul sito e non ho mai avuto nessun problema
By Anna F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
3,800 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sephora is listed under Cosmetics & Makeup.
Sephora (sephora.com) has 3,800 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 189 reviews with 4 stars · Clear filters
Mi piace molto Sephora e adoro i suoi prodotti, ho acquistato sia al negozio fisico che sul sito e non ho mai avuto nessun problema
By Anna F.
I like it. It can be expensive but when there's sale it's nice. Also the quality is good thats why its expensive I guess
By Vanessa F.
I recommend! I am happy with my purchases, unfortunately I had to wait a bit for my shipment!
By Luiza B.
They really screwed up my order, but after emailing them they fixed it and sent me a new piece really fast.
By Rebecca W.
love it!!! packaging could be a bit better though...
By Andrea Q.
We all know the brand can be a little pricey for a young girl wanting to try different looks. However, the quality is there, especially you pay attention to the reviews on color pigment etc. Any time we ordered something, we were quick to receive it. Sometimes better than going into the stores.
By For what it's W.
It's convenient only if you find a good offer. Anyway deliveries are on time and packaging is good. They can improve the customer service.
By Andrew
Satisfaite des vendeuses qui on réussit à me changer ds mes choix. J étais resté sur mes apriori et franchement j'ai tout revu mes couleurs mon style...merci j'adore
By JOSIANE