Great products and selection
I went on their website and it provided a variety of brands and cosmetics. Would shop there again!
By Samantha
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
3,800 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sephora is listed under Cosmetics & Makeup.
Sephora (sephora.com) has 3,800 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 927 reviews with 5 stars · Clear filters
I went on their website and it provided a variety of brands and cosmetics. Would shop there again!
By Samantha
I love Sephora! I have ordered countless times online, as well as in the store. I love ordering online since you get three free samples, and they always have bonus items available with purchases! You also get a birthday gift during the month of your birthday- how awesome is that? Sephora is my go-to beauty supply store!
By Kelsey Myung Sun N.
I love that Sephora is a one-stop shopping place for cosmetics and facial items. Their website is amazing and I love all the samples. Their point system is great. Customer service is excellent though I rarely have used it because they never make mistakes. Awesome store!
By Gretchen B.
Very quality products. Every time i feel excited when i make orders. Customer support is the best. When i want nice products for me or for my friends i trust them. During sale period i found huge discounts. Great!
By Isabella.Wade
I bought some make-up from Sephora.com but I didn't use it right away as I still had some left from the previous bottle. When I finally went to use it, more than a month later, there was a problem with it...it was liquid but with clumps in it. I contacted Sephora via email, and they made it so very easy! Despite all the time that had gone by, the sent me a replacement right away and did not make me send the other one back. Very impressive! That kind of customer service makes me prefer to buy everything I can through them. I live a long way from most shops so this makes my life much easier. I have always liked them, but now I'm a fan!
By Kathleen B.
clair beaucoup d'offre de promotion et de privilège.
By boubouche
Great product options and customer service to match.
By DesertDweller