Très bon site
Très bon site, j'ai acheté mon parfum à -20% grace au coupon cadeau. Merci à vous
By Thomas F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
3,800 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sephora is listed under Cosmetics & Makeup.
Sephora (sephora.com) has 3,800 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 927 reviews with 5 stars · Clear filters
Très bon site, j'ai acheté mon parfum à -20% grace au coupon cadeau. Merci à vous
By Thomas F.
I usually love going into Sephora to check out all their products. However, given the current state of things I ordered some things online and loved it!! The package was here before its estimated arrival, and they included some great mini samples. Ordering sephora online was a great experience!!!
By Taylor M.
Great service. One of my eyeshadow palette arrived damage. I emailed them right away and got a replacement.
By Kelly
Thank you to the lady who advised me to buy this new face cream. I have tried it for a couple of days and I just love it! And also it was really nice for you to give me a birthday present. Keep up the good work :)
By Miruna A.
Sephora.Nel negozio di Carugate sono sempre state molto gentili, ma in questi store non basta. Mancava una figura che ti guidasse con cortesia e tanta professionalità che sapesse consigliarti dopo aver capito i tuoi gusti. Ebbene ė arrivata la signora Clara che con pazienza e tanta tanta professionalità ha saputo guidarci e soddisfare in toto le nostre esigenze. Abbiamo speso con immensa soddisfazione circa 200€ che senza il sorriso e la grande competenza di Clara non avremmo fatto. Complimenti queste sono le persone che un cliente si augura di trovare alla guida dei propri acquisti. N.R.
By Arnoldo R.
Habe die 2. Bestellung aufgegeben alles hat super geklappt.
By Maria57
Arrived on time, very nice products and good customer service. Can't ask for much more.
By Pamela S.
I don't know what happened with other reviews, but I have always get my stuff from Sephora US. I used to have 1 order which contained out of stock order and because I was oversea so I didn't pay attention. 6 months later, I found out I have never received my order, so I emailed the Customer Services, they are really quick on reply me, and also issue me the refund for the out of stock items (I still one my items in my order, so they sent it and refunded me my money). It's super easy and quick, there is no trouble at all. I love how they treat me as customer.
By Anh N.