We recently received a SentrySafe and…
We recently received a SentrySafe and within a couple of months, the key jammed up, and we've had trouble unlocking and locking it. When we reached out to SentrySafe, they were able to provide some customer service and a kind coupon to compensate for our difficulty, but the coupon was for products that were only really in the $100-$500 price range. Overall, the customer service rep was friendly and helpful, but the customer service could have been better if they had offered more direct advice.
By Sam