We just activated the system
We just activated the system. The operator was a little hard to understand I felt she was talking too loud. Even when we told her it wasn't very clear.
By PC
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 84 reviews with 4 stars · Clear filters
We just activated the system. The operator was a little hard to understand I felt she was talking too loud. Even when we told her it wasn't very clear.
By PC
Mostly good experience. Did however get email about needing to authorize account by mail or e- signature. Thought I had already done it but no answer from company. I guess I'll see if we remain signed up or wether we will be cancelled by the company
By gerald J.
Have it in place but haven't needed to use yet. People very helpful.
By Wilma
I received the item and am waiting to hear whether you received all the necessary papers you needed to activate my device. To let me know, CAROL ANN GROEBNER 470-892-4930
By CAROL A.
Unit arrived quickly and was easy to set up. The contact was very friendly and professional when the unit was tested.
By ann
Worked as I expected. Accidental trips handled with very well and real call handled quickly.
By Jeffrey
Items arrived in ok time. Directions a little sketchy on operation of the unit.
By Alice
Response from Senior Safety Medical Alerts· May 6, 2019
Hi Alice, Thank you for taking time to share your review of our company. We're always looking to better the customer experience and would love to hear what it was about the instructions that were not so easy to follow. If you would like to reach out to tell us about how we could have been better in our instruction manual, we would really appreciate the feedback. Thank you again for choosing our company and we look forward to hearing from you! Take care, Senior Safety
Haven't had to use it yet. Still waiting for conformation on you receiving my signed copy.
By Warren D.