Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
359 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The #1 place for content creators to grow their audience. 📧 🦊To see what we plan in the future for our tool, please visit our roadmap, here: https://roadmap.sendfox.com/roadmap
SendFox (sendfox.com) has 359 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
359 approved reviews, newest moderated first
This is a fantastic platform! It is incredibly easy to set up and aesthetically quite pleasing to look at. I also love the way that it puts together the content digest making it incredibly easy to share my contact with my audience.
By Jim K.
Blown over by the value for money The simplicity of this product cannot be explained. Smooth UX, all the basic workflows in place, lifetime deal, and even a free tier! It's just amazing what the folks over at Appsumo have done with this product.
By kapeel K.
Best and cheapest email marketing tool ever. Well done.
By Gaurav T.
Does what it says on the tin. Easy to navigate and very reasonably priced. Closed my Mail Chimp account!
By Calm B.
SendFox is easy to use and you will be up and running very quickly provided you are not a complete novice to autoresponders. I like its simplicity. But I would like to see more done for creating better email templates for Smart Campaigns.
By Michael
I love the system! Thanks to it I received 10 new subscribers in just a couple of days!
By Victoria Lockett S.
Great product
By Raju M.
I was hoping to move across from MailChimp to SendFox and save some $$. Unfortunately, I just wasted a lot of time and money. From day one I wasn't happy with SendFox, but it had a good rating and was cheap. So, I tried to stick with it and give it ago. The finial straw was this weekend, when it took a couple of hours to draft a newsletter and I sent it to a friend to check and for them to add their content etc. The email was blocked and I was locked out of my account. Waited a couple of days for a response and was told "the reason you were banned is because you had really high spam score on the campaign you created" & "all the campaigns you send had a really high bounce rate". There was no warning, they just banned my account and deleted my campaign, no chance to edit it or anything (hours wasted). Compared to MailChimp the bounced is a lot higher with SendFox and more often than not, they go straight to junk. Honestly, don't waste your time and pay a bit more for a better product and service.
By Louise
Response from SendFox· Jul 9, 2021
Hi Ross, We will respond the same way we did on your other reviews of SendFox so viewers can get some context: First, we'd like to apologise for longer response time over the weekend. On weekends, our response times are a bit higher, plus it was Independence Day in US so the office was closed. As we mentioned in our support channel, your account was automatically banned as the email campaign you drafted had a really high spam score, specifically: - One of the links you added in the message was blacklisted - Message contained spammy phrases - Message contained affiliate links which is against our Terms of Service Because of this, the account got banned automatically and we had to delete the message as it would instantly trigger the ban again because of the same reasons mentioned above. On top of this, all the messages you sent before this campaign had unacceptably high bounce rate - in some cases over 20%, which is not something we can allow as it damages the deliverability for all other SendFox users. The bottom-line is: We want to ensure that SendFox maintains great deliverability for all users, and unfortunately that means we have to make some hard decisions. There are still complaints coming in on older messages from your account — and Google looks upon these very unfavourably — so our hands are a bit tied when it comes to sending emails with high spam score. Hope you can understand our concern.
