Was not the right product and customer…
Was not the right product and customer service is horrible
By Onices T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
363 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over 20 years of heritage in leather craft and collaborations with major brands, we deliver premium everyday accessories for iPhone, iPad, Apple Watch, and MacBook that will change the way you experience function, form and fashion.Experience SENA CasesiPhone CasesiPad CasesApple Watch AccessoriesWalletsHeritage & CraftmanshipFor generations, the diverse influences of Istanbul have inspired our leather artisans to pioneer, enhance, and innovate every product we create. Our founders explored the world for years to find the highest quality materials for SENA Cases products.
SENA Cases (senacases.com) has 363 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 56 reviews with 1 star · Clear filters
Was not the right product and customer service is horrible
By Onices T.
I ordered a product but that was not what I received. It has been impossible to be in contact with Sena Cases and have it corrected.
By Poul B.
Bought a case for iPhone 13. It doesn't fit at all. It pops up, the buttons doesn't match.
By Alexey A.
Disappointed that returning items is not available
By William F.
I order a case for an Iphone 15 MaxPro but I received another case for IPhone 14 pro. When I requested a exchange Sena Case denied the exchange because they are not longer in business and they do not accept return or exchange. In other words I was scam buy the company.
By Danilo S.
I'm still waiting, nothing yet.
By Aubrey S.
Sena's website claims their case is compatible with my iPad, but it doesn't fit, so I had to return it. Sena refused to provide a return shipping label. Essentially, I had to pay for their mistake. One Star experience.
By Jeffrey
My phone slips off the magnetic case(the magnet isn’t strong enough to hold the phone) the magnetic clasp does not stay closed, it pops back open. I have had Sena case’s previously for my iPhone and loved them but do not like this one at all. It is not what I thought I was getting, even the color isn’t the same. Very disappointed.
By June