SellerMetricsReviews of sellermetrics.app

So I went to SellerMetrics and wanted to trial the programme. I opened it up, registered clicked to sync and it wouldnt sync. I opened a support request and was told, that I had apparently opened an account in September 2025. I went to the Amazon account and Apps and could not see anything for Seller Metrics showing. Now I am not saying someone in the organisation did not open one, but it was not registering or showing. I asked how to resolve this so I could trial the programme or for help, then came the silence. Nothing but silence. I am now five days into this, not a peep. Not an email nothing, so I am now thinking damn, if that is their customer service ? yeah I am kind of glad I didnt trial it. Shocking really

I paid for Sellermtrics Software sold by Rick Wong via Appsumo Lifetime License and initially, I had access to the Sellermetrics Tier 4 License with 40+ Ad Accounts. 1 month later, Sellermetrics founder Rick Wong deleted my Sellermetrics Account without my consent or approval, despite taking payment from me. I have sent him more than 10 emails requesting reinstatement of my Sellermetrics Account and he, initially promised to reinstate my Sellermetrics account but he did not. I telephoned him today/ 18th March 2025 and asked for access to my Sellermetrics account and he hung up the phone on me without helping me or giving back access to the Sellermetrics Service that I have paid him for. In a previous converstaion, he initially, agreed to refund me my money paid for Sellermetrics , stating that Sellermtrics is out of business because the business model was not viable, however, he lied and is still taking Sellermetrics subscriptions in March 2025. All, I want is access to to the Tier 4 Sellermetrics Service that I have paid Mr Rick Wong , Sellermetrics founder for. i wish him to give me access to the Sellermrtics Software tier 4 License which I have paid him for and which he lied to me about and said that Sellermetrics business is no longer operational, while, in fact the business is currently operational . I do not wish any ill-will on Mr Rick Wong, Sellermetrics Founder , I simply want him to give me back access to the Sellermetrics Tier 4 License which I have paid him for and for which he took payment and still deleted my Sellermetrics account and then lied that Sellermetrics was no longer in business. Please help me to regain access to my Sellermtrics Account because Rick Wong, Sellermetrics founder is not responding to my emails or phone calls.

Seller Metrics canceled my fully paid lifetime account with no warning. They will take your money then nothing. Their FB account went offline and the customer service seemed confused and stopped responding. I made a meeting with Rik and he canceled that as well. Inferior way to try and run a business and treat your customers. Be very careful of these 5-star reviews they all are posted around the same date and from accounts with 1 review. Scammy company.

I purchased a subscription, they cancelled the account without notice, and are completely unresponsive to all efforts to contact them