Great company that actually cares about…
Great company that actually cares about their tenants.
By Danielle W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
2 reviews
Scores get a color once a company has 5 reviews.
Selfstorageplus is listed under Moving & Storage.
Selfstorageplus (selfstorageplus.com) has 2 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
2 approved reviews, newest moderated first
Great company that actually cares about their tenants.
By Danielle W.
DO NOT get a storage unit at the NW D.C. location! My monthly payment jumped from $58 to $60. They explained that they had forgotten to charge for insurance. Then the payment jumped to $62.76 for the next month. They explained that they had forgotten to add tax. Now they are saying that next month it will jump to $72.30! Take a look at the bogus invoice for $72.30 on my Google Review of Self Storage Plus (Trust pilot does not have an attachment feature for screenshots). This is all in a matter of months. I can't get a hold of a supervisor in the main office or in the NW D.C. office on Blair Rd. after several attempts. They are stealing from me and it could also happen to you.
By Emillan D.