The staff at the Elston facility has…
The staff at the Elston facility has always been helpful, informative, courteous, and friendly. They are great.
By Bordenaro, M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 469 reviews with 5 stars · Clear filters
The staff at the Elston facility has always been helpful, informative, courteous, and friendly. They are great.
By Bordenaro, M.
Perfrct service during the pandemic. Can only recommend!
By PP
Great Job! Friendly staff!
By Pittman, James A.
New management and staff is great . The girls Bianca , Ciera , and Shounice , at the front desk is very helpful and knowledgeable.
By Dragan M.
Good quality service
By THOMAS R.
It's an amazing hassle free service. Never had any issues with anything.
By Abhishek T.
The staff were phenomenal. Helpful and considerate, they were able to accommodate all of my requests. Bianca, Shounice and Ciera - you rock! Thank you for all your help.
By Jones, Paul W.
Self Storage on Sheffield/ Grace is a family owned business. They are trying to help and hear your voice, should you need them.
By Maria