Wonderful managers and a great company
I have been renting here for many years. Norma and cynthia have been wonderful.Thank you
By Tat C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 469 reviews with 5 stars · Clear filters
I have been renting here for many years. Norma and cynthia have been wonderful.Thank you
By Tat C.
Very convenient hours. Staff is trustworthy, and helpful when we rented out our unit. Would definitely recommend to others.
By EDRIANNE
Great service, friendly staff and easy to book and access.
By NATALIE
Clean, Friendly, Secure, Great.
By Justin
Clean, neat, easy to access, conveniently located and helpful, friendly staff. All good!
By Gregory, Nancy K.
Response from Self Storage 1· May 8, 2018
Nancy, We offer a great facility and are very happy to hear that you really enjoy storing with us!
I have very much enjoyed my years of use of the facilities of SELF STORAGE ONE. The staff is wonderful, the facility beautifully maintained, and security excellent. It is a very professional and delightful experience to engage with the benefits of SELF STORAGE ONE.
By Gancarski, Lili B.
Response from Self Storage 1· May 8, 2018
Lily, It has been our pleasure knowing you this long! We enjoy your visits and conversations every time you are here, and we are extremely happy to read your compliments -thank you!
Everyone that works there is nice and helpful
By Hayes, Jason R.
Response from Self Storage 1· May 8, 2018
Mr. Hayes, We truly enjoy working in a place where we get to interact with kind people like yourself – thank you!
Good place to store stuff.
By Gotlieb, Jerry M.
Response from Self Storage 1· May 8, 2018
Jerry, We could not agree with you more! Thank you for taking the time to share : )