Great customer service
Great customer service, clean and easy to access.
By BRIAN
Response from Self Storage 1· Oct 10, 2019
Thank you Brian for your awesome review! We truly value your feedback.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 469 reviews with 5 stars · Clear filters
Great customer service, clean and easy to access.
By BRIAN
Response from Self Storage 1· Oct 10, 2019
Thank you Brian for your awesome review! We truly value your feedback.
Friendly staff, clean facility. All good!
By TG
Response from Self Storage 1· Oct 10, 2019
Thank you TG for your positive review. We appreciate your business.
Friendly and helpful staff, clean facilities, lots of carts, good selection of unit sizes. Only downside is that the elevator seems to break often, although they are very good about getting it fixed promptly and let their renters know quickly - I have never been affected by it.
By Peter R.
Response from Self Storage 1· Oct 10, 2019
Hello Pater Rockwell, thank you very much for sharing your experience. We are so pleased to hear that your experience has been fantastic. Please let us know if you need any assistance in the future.
Great service
By Customer
Response from Self Storage 1· Oct 10, 2019
Thank you very much for your positive feedback, we appreciate your review.
I have three units at Self Storage 1. I like their hours, the security, and having clean well lighted place to store. Office staff are very good, offering a personal interaction.
By Jordan
Response from Self Storage 1· Aug 11, 2019
Jordan, thank you for your kind words. We are glad you find our facility easy to access and safe. If you formally recommend a person to us, you and your friend both get $25 off.
Carmen was super helpful in selecting the right unit size and showing me around the facility. The building itself was well kept, clean, and felt secure. The moving truck deal couldn't be beat.
By WPC
Response from Self Storage 1· Aug 11, 2019
WPC, it’s a pleasure to do business with you as well! Thank you for the positive feedback
Excellent, Self Storage 1, is number one in all your storage needs. Paul, Jackie, Carmen run a tight ship, giving the facility a 100% service to the tenants. Thank you Self Storage 1.
By DONALD
Response from Self Storage 1· Aug 11, 2019
Hi Donald, we do our best to provide our customers with phenomenal service. Thank you so much for your feedback.
I like this facility. Friendly faces ; clean environment ; nice security ; beautiful ladies ; convenience location ; near bus stops.
By KANG
Response from Self Storage 1· Aug 11, 2019
Kang, thank you for sharing your kind words. We are happy you choose us for your storage needs and invite you to tell your friends and family about us, you and your friend get $25 off.