Staff is personable and efficient.
Staff is personable and efficient.
By N. M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 469 reviews with 5 stars · Clear filters
Staff is personable and efficient.
By N. M.
Jackie was professional, answered all my questions, and helped me find the right unit for our family during a big move. The process was transparent and the facilities are clean and organized. Thank you!
By Bobby
Response from Self Storage 1· Oct 10, 2019
Thank you for choosing Self Storage 1, Bobby! We’re so happy to hear that Jackie did a great job finding a solution to your storage needs! Don’t hesitate to reach out if you need anything in the future!
Helpful employees. Clean and safe employees. Prices fair. Convenient location.
By Georgia
The manager Shounice is awesome!
By TINA
This place is amazing!!! The service, space and staff is off the charts!!!
By Paul
Always good at reminding me if that a payment is due. Clean & friendly staff.
By Lazaro
Major customer for 10 years. Never a problem. Kind and courteous staff always ready to help. You may find cheaper units elsewhere, but here you never have to worry about a thing, including proper climate cintrol.
By Steven
IT HAS BEING VERY GOOD AND NICE!!
By Nancy P.