Staff is always friendly & helpful!
Staff is always friendly & helpful!
By Lori
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 469 reviews with 5 stars · Clear filters
Staff is always friendly & helpful!
By Lori
Excellent Customer Service! Prompt and willio need an affordable storage space.ng to help anything you may have a problem with. I recommend this location to all my friends wh
By Michael M.
I had storage units for the past 15 years. I have rented from this location on and off for the last 3 years. I would not go anywhere else. Staff are polite, knowledgeable and friendly. The facility is emaculate!! Rates are better than anywhere else. You can pull inside & close the door while loading/unloading. Total safe feeling. Access hours are great 6:AM - 10PM
By Peggy
I have been using this facility for more than 20 years. New management now and everything is much more businesslike than it was in 1990. A bit more $$$ which is expected. They are super efficient
By C M.
very nice, friendly staff, and clean well maintained facility.
By Paul
The customer service is exceptional, which sounds so weird to say for a storage facility. They are very responsive to any inquiries. Also, the pricing is very competitive in a really good location.
By Sam
Bianca and Shounice go out of their way to be helpful.
By Harold W.
Great service! wonderful and helpful staff.
By FARHAN