Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
21 reviews
SelectivevanlinesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you’re moving your home, business, commercial products, or vehicles; Selective Van Lines has the ability and equipment to maneuver within all aspects of any moving job. Our team is made up of highly trained and skilled professionals, with a touch of personal qualities that we are proud to have representing our company. Their precision and efficiency fit our practices of handling our clients’ goods delicately, putting our customers first, supporting their colleagues and providing customer service at the highest level.
Selectivevanlines (selectivevanlines.com) has 21 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
21 approved reviews, newest moderated first
The guys who moved our stuff were careful, kind, and professional. We would hire them again without question and absolutely recommend this company to our friends.
By Richard A.
Response from Selectivevanlines· Feb 18, 2022
We thank you so much for the time you spent to write us a review based on your experience. We wish you the best of luck in your new beginnings!
This company was great, courteous and polite and so considerate of my stuff, and super-efficient. I recommend this company without any hesitations.
By Maurice M.
Response from Selectivevanlines· Dec 21, 2021
Hello Maurice, thank you for trusting in our company and I am happy to hear that all of your expectations were exceeded.
They had great attitudes and did an excellent job moving many of our cumbersome items. I would recommend that anyone use this company for moving services.
By Mike V.
Response from Selectivevanlines· Dec 21, 2021
Mike, thank you for noticing our pursuit to excellence.
Had a fantastic moving experience with this company and his fellow worker, everything was perfect. Got there on time and had no trouble at all. Would definitely book again.
By Ciara B.
Response from Selectivevanlines· Dec 21, 2021
Hello Clara, thank you for trusting in our company and noticing our attention to detail.
They are not reliable on delivering or handling your items for your move. Look up the complaints under their DOT# on the FMCSA website. The pickup and dropoff crews were fine - they were the only positive aspect of the move. Their storage and handling of the inventory between delivery and drop-off is horribly disorganized and unprofessional. Broken and damaged items upon delivery, with many items missing entirely. Only 2/3rds of the inventory were delivered on time. The remaining third (except for the items that are completely missing) were not delivered until 41 business days after the first available delivery date, 10 business days beyond the 30 business-day window stated in their contract. For weeks they would not respond to my calls or emails when I was trying to reach them about my missing items. When I did reach them they aid that they did a warehouse sweep and could not find my items and tried to get me to go straight to filing a claim (which is a scam process, see below). When I contacted my broker, Proud American Van Lines, they were able to get Selective Van Lines to look again. Selective Van Lines then said that they found all of my missing items and that they would be delivered. Even after the late second delivery, 19 items were still missing. They lost %10 of my inventory entirely. I asked them to look again in their warehouse but they said they can't find my items, despite the fact they stated earlier that all of my missing items had been found. The inventory item sticker that was attached to my brand new toolkit was found placed on an old bedframe that didnʻt belong to my during the second delivery of my items. This is strong evidence that someone took the sticker off my toolkit and placed it on an old bedframe, aka theft. On the second delivery, they only sent one truck driver with no one else to help unload. Many of the items that had to be unloaded were large and heavy. I had to provide my labor in order to unload the items without having them damaged. Selective Vanlines claim process is a scam. They made you go through movingclaims.net to file a claim. Movingclaims.net is NOT an insurance company and their employees are not acting as insurance adjusters. Selective Vanlines does not offer a true claims settlement process by making their customer go through movingclaims.net. Selective Vanlines has not paid or offered anything for their delay in delivery, nor for the lost and damaged items. Do not do business with this company. Your items will be lost, damaged, or stolen when it goes through their storage process and they will not offer any type of compensation. They should spend more effort in properly managing their warehouse and handling peopleʻs good in a professional manner, and less effort on posting fake positive reviews.
By MRoyer
