Bought a Sealy last year
Bought a sealy last year. Spent over 2k on sale 🙄Sagging within 6 months. Sides collapsing as in roll right off on floor. Less than a year later - un-usable. Created major back issues. I would never recommend.
By Grace
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
21 reviews
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Sealy is a brand of mattresses marketed and sold by Tempur Sealy International.
Sealy (sealy.com) has 21 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
21 approved reviews, newest moderated first
Bought a sealy last year. Spent over 2k on sale 🙄Sagging within 6 months. Sides collapsing as in roll right off on floor. Less than a year later - un-usable. Created major back issues. I would never recommend.
By Grace
Il peggiore materasso di tutta la mia vita.materasso generation acquistato con portanza media,e di portanze medie sostenute ne ho avuti tanti,è così duro che la schiena non scende di 1 cm neppure se mi ci butto a tuffo!!!! L ho comprato prima dell estate ma sono stata fuori e ho iniziato a usarlo a settembre, primo mese tutto sommato abbiamo dormito,ma ora non si chiude occhio,ci si alza con le curve della colonna invertite,come se si dormisse sul pavimento.Vergognatevi!!! Le descrizioni sono importanti e danno l idea della sensazione che il materasso dà,.
By Marta P.
Bought online during their Labor Day sale. They 'shipped' the mattress to their shipping company so my mattress says it has been shipped. That was 3 weeks ago. The delivery company they use has such terrible reviews that you couldn't make them up if you tried. That company's phone number is always a busy signal. Sealy won't cancel my order because they say it has been shipped to the shipping company and I need to 'refuse' the order IF they contact me. Yes. The support person said 'if' they contact me. So Sealy knows this company doesn't contact its customers? I continue to get 'it's not my department, I'll file a ticket' or 'you'll hear back from us in 5 - 7 business days' yet no resolution. Beyond horrible customer service. Can't say anything about the mattress because I never received it! I guess I need to take legal action to get my $2200 back? ---- Update: I received an email stating they canceled my order. Waiting for the reversal of the charge...
By TT
Mi hanno rifilato un materasso duro e non vogliono cambiarlo dopo 6 giorni . Non rispondono più.
By refi
If you are trying to buy a new mattress you better stay away from Sealy. The mattress they sold me for $3000 it is so bad that i cannot use it. The Sealy Posturepedic is very uncomfortable and hard it make my muscles numb. No refunds or exchange.
By Tony