MIA on an order that never shipped
Second time with them - first time in 2012 was seamless. This time, I ordered 2 coins and got one purchase confirmation, but two charges on my card. Luckily, my card company's fraud detection declined the second charge. Then the original order never shipped. Two attempts at contacting them via their customer service form - no reply, not even an automated one. Tweeted their account - no reply. It's been 14 days since my original order, with no communication at all.
By Sherwood