Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
12 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's been our pleasure to serve the flooring needs of the Richmond area (including Henrico, Chesterfield, Midlothian, Powhatan, Goochland, Chester and Colonial Heights) for more than Thirty-Five years. We’re your family-owned, neighborhood flooring experts based in Midlothian. So Drop by and let us help you choose the perfect flooring for your particular home and lifestyle.
Scott Carpet One Floor & Home (scottcarpetonemidlothian.com) has 12 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
12 approved reviews, newest moderated first
Their work was so incredible! We are VERY impressed! They worked their butts off and were done in a short amount of a time. They did it right and made sure it was done right the first time. We had Luxury Vinyl Tile and Luxury Vinyl Plank installed. The quality of the products and the prices are great! We are really looking forward to living with our beautiful floors!
By Stephanie W.
Great experience all around. We had hardwoods installed in our home office. The quality of the install was perfect. Pat and his team were extremely professional and considerate. They delivered the flooring materials several days before install so that the wood would acclimate to our home. They put down a protective covering in the walkway so they wouldn't dirty our floors while coming and going outside to cut the boards. I initially thought the price was a little high, but after working with them, I would rather pay a little higher price and have a great experience than cut corners to save a few bucks. I plan to use them again in the spring to install hardwoods upstairs.
By Matt P.
Response from Scott Carpet One Floor & Home· Dec 17, 2018
Thank you, Matt! We are very pleased to hear that you enjoyed your experience with us. We look forward to the spring when we will see you again. Thanks again!
We moved into our Midlothian home in 1986 and have upgraded every room in the house along the way since then. Scott Floor installed the floor coverings in each of our upgrade projects ... new vinyl in the kitchen on two different occasions, a custom cut and bound sisal area rug and hall runner, and replacement wall-to-wall carpeting throughout the upstairs twice, the most recent being just last week! Patrick and Connor Paul and their associates are extremely professional; they know their products and their industry well; they shared their knowledge honestly, which helped us make the best decision in each of our projects. For their integrity, quality products, and professional service, including the installation, we will always use Scott Floor in Midlothian.
By Colleen A.
Response from Scott Carpet One Floor & Home· Jul 16, 2018
Colleen, Thank you so much for sharing your experiences. I know I can honestly say that we have all enjoyed working with you over the years. The faith you have in us is the greatest compliment and we will be here waiting the next time you need us. Thanks again, Your Team at Scott Carpet One
AWESOME! We just had Scott Carpet One install carpet and our Master Bath flooring...I could not be happier! From start to finish I found it very easy to work with. Trish was very knowledgeable in all the products and was very helpful. The installers "The David's" were great. I would definitely recommend Carpet OneI love my new floors...Thank You!
By Jody S.
Response from Scott Carpet One Floor & Home· May 30, 2018
Jody, Thank you so much for taking the time to write this flattering review! We all enjoyed working with you and we're glad to know that you love your new floors. Hopefully we'll see you in the future! Thanks again, Scott Carpet One
Just wanted to share our outstanding experience with this company. We just had a new "luxury vinyl" tile floor stalled in our laundry/mud room and adjacent powder room. Patrick in sales was wonderful, fully answering all questions and making recommmendations. Calls were returned promptly. The installers arrived on the dot at the scheduled time. They were courteous, clean and did a wonderful job! I highly recommend this business and would definitely use them again.
By Kathy W.
Response from Scott Carpet One Floor & Home· Dec 21, 2017
Kathy, Thank you so much for the positive review. We certainly enjoyed working with you and Bill and look forward to helping you with any future projects!
Patrick and Company is without a doubt, the best carpet business we have ever dealt with. Professional. very friendly and accommodating. We bought carpet that had a two month customer satisfaction guarantee. After the installation, we were not happy with the carpet for several reasons,. It was replaced with something we like much better and it was not a problem. We will definitely use them again and recommend them to all our friends. Gene & Margaret N. Chesterfield, VA
By Margaret P-Nut S.
Response from Scott Carpet One Floor & Home· Aug 22, 2017
Thank you so much for taking the time to share this review, Margaret. We're glad to hear that working with our team made your experience so great! We hope you enjoy your new floor and please don't hesitate to let us know if you need anything else!
We did not want to deal with the typical frustration experienced in replacing our kitchen floor and put it off for a couple years. We had dealt with two local companies and both experiences were more than disappointing. However, from the moment we visited Scott Carpet One Floor & Home, we were more than pleased with the sale and installation of our new floor. All involved in the process totally exceeded our expectation. Each exhibited a rare "can do" and enthusiastic attitude; they were professional, efficient, and the two-way communication was exceptional. Dealing with this company was a wonderful experience from pricing to installation!!! They are "Five Star" all the way!!!!
By Doug C.
Response from Scott Carpet One Floor & Home· Jan 23, 2017
Hi Doug, Thanks so much for your positive feedback! We are so pleased to hear that you were happy with your overall experience. Please don't hesitate to reach out if there is anything else that we can do to help you!
Excellent work and customer relations. My new oak hardwood kitchen floor looks beautiful and matches the wood in the rest of the home perfectly. I would recommend Scott Carpet One Floor and Home to anyone. The gentlemen who laid the floor had been doing this work for years, were knowledgeable, and were very neat and tidy. Exceptional !!!! Susan Davies
By susan D.
Response from Scott Carpet One Floor & Home· Jan 18, 2017
Hi Susan, we're so happy to hear you enjoyed your experience with us and that you're loving your new flooring. Thank you so much for the compliments to Scott and our team, we look forward to working with you again in the future.
