Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
SciSafeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SciSafe offers dedicated Pharmaceutical & Biological Specimen Storage in our fully cGMP compliant state-of-the-art facilities (5 in the US). All facilities are ISO 20387/ISO 9001 certified, FDA registered & inspected (CDER & CBER), with 86+ Standard Operating Procedures (SOP’s) modeled after FDA (21 CFR parts 210 & 211), GDP, and CAP-BAP (College of American Pathologists Biorepository Accreditation Program) certified as of 2023. We store at temperatures between -196°C to +40°C and offer custom storage solutions. Types of samples we store include reagent storage & fulfillment, cell line, compound libraries & mirror banking, pre-clinical research & trials, clinical trial storage with patient efficacy testing, DNA storage & fulfillment, vaccines, CAR-T and immunotherapy, bulk materials, stability testing, drug substance, and biological ingredients.We make outsourcing palletized pharmaceutical material storage more efficient for our clients with palletized storage in temperatures ranging from -50°C to +30°C ambient.
SciSafe (scisafe.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
18 approved reviews, newest moderated first
Very professional and timely
By NANO PRECISION M.
Response from SciSafe· Jul 9, 2020
Thank you for your 5 star review! Please send your shipping address to [email protected] so we can send you a Yeti tumbler with our appreciation!
Very rapid response to requests
By SALADAX
Response from SciSafe· Jul 1, 2020
Thank you for your 5 star review! Please contact us to provide your address to receive your Yeti tumbler as our thanks for your fast response!
Great people to work with.
By BIOVENTUS
Response from SciSafe· Jun 23, 2020
Thank you for your 5 star review and for being our valued client! Please email your address to me so we can send your Yeti tumbler to you!
SciSafe has always provided timely responses to our needs, if its storage of material or to be available to ship material out to our testing labs.
By Ned LaMay, EAGLE P.
Response from SciSafe· Jun 23, 2020
Thank you for your 5 star review and for being a valued client! Please email your address to me so we can send a Yeti tumbler to you!
I have been working with SciSafe for the last two years and have experienced a great service. Teresa Thorne, Biorepository Manager and Brooke O’Brien, Sample Technician are a great team to work with both correspondence clearly, provide prompt responses and feedback. Every time I approached any of them I get a detailed email with instructions and guidance. I am lucky to have this team support GTIMD. Regards, Eran Levit Chief Executive Officer 6 Columbia Drive Amherst, NH 03031
By GTIMD
Response from SciSafe· Jun 23, 2020
Thank you so much for the 5 star review and for being our valued client! Please email your address to me so we can send you a Yeti tumbler as our thank you!
Always accommodating to last minute request. Migdalia Perez
By AKORN
Response from SciSafe· Jun 23, 2020
Thank you for your 5 star review and for being our valued client! Please email your address to me so we can send you a Yeti tumbler!
Very knowledgeable and responsive to our needs
By SiO2 MEDICAL P.
Response from SciSafe· Jun 23, 2020
Thank you so much for your 5 star review - We're so glad to have you as our customer! Please email your address to me at [email protected], so we can send you your Yeti.
SciSafe has delivered Agile GMP storage conditions for us on short notice. These include -40c and -70c. They have been very receptive to understanding our customer specific requirements for receiving, segregation, inventory management, shipping. Additionally, they have offered these solutions in one easy to understand competitive pricing structure .
By John M.
Response from SciSafe· May 13, 2019
Hi John, Thank you for sharing your experience. We appreciate the honest feedback of our services. Our relationships with our clients truly mean the world to us. We look forward to continuing to build upon these wonderful experiences. Thank you.
