Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
522 reviews
Schwank GrillsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Schwank Grills are revolutionary portable infrared grills, Made in the USA, that deliver premium steakhouse quality taste in any outdoor area. The secret lies in the innovative infrared technology, used only by the world's best steakhouses, that heat from above at extremely hot temperatures up to 1500°F.
Schwank Grills (schwankgrills.com) has 522 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 417 reviews with 5 stars · Clear filters
Just out of this world in food space . Slick looking with a major heart beat! Steaks, Fish, lobster, Pizza all come out great. Tris
By Tris C.
Response from Schwank Grills· Oct 22, 2025
Thank you for sharing! We’re thrilled to hear your grill is delivering amazing results on steaks, fish, lobster, and pizza — sounds like a culinary powerhouse!
Very easy to deal with and the sales person/trouble shooter was knowledgeable, he knew what he was doing. Thank you.
By Keefe P.
Response from Schwank Grills· Oct 22, 2025
Thank you for sharing! We’re glad the process was easy and that our team provided knowledgeable and helpful support.
I made an error when I entered the order and did not include the cover when shipping would have been free. When I went to order it there was a $24 shipping charge...almost 1/2 the price of the cover. I contacted customer support and they, immediatly without question, gave me a code to waive the shipping. Now for the even better news. I used the grill this weekend. Outstanding results on my first attempt at some Ribeyes. Cant wait to use it again!!!
By Scott D.
Response from Schwank Grills· Oct 22, 2025
Thank you for sharing! We’re thrilled our customer support could quickly help with your order, and even more excited to hear your first Ribeyes turned out outstanding. Enjoy many more perfect cooks!
Andrew made the experience effortless and an absolute pleasure.
By Jeffrey
Response from Schwank Grills· Oct 22, 2025
Thank you for sharing! We’re glad Andrew made your experience effortless and enjoyable.
Can’t wait to explore Swankgrills !
By John T.
Response from Schwank Grills· Oct 22, 2025
Thank you for sharing! We’re excited for you and hope you are enjoying your Schwank Grill!
Returned my call right away, helped us troubleshoot the issue and when we couldn’t fix it he accommodated us by helping us get the return started and ordering a new one. Great customer service!
By Lauren P.
Response from Schwank Grills· Oct 22, 2025
Thank you for sharing! We’re glad our team was able to troubleshoot the issue and provide a smooth return and replacement process. Great to hear you had a positive experience!
Andrew was awesome to deal With. I ordered two grills By mistake and he made the correction so quickly. Great service. !!!!!!!
By randy G.
Response from Schwank Grills· Oct 22, 2025
Thank you for sharing! We’re thrilled Andrew could quickly correct the order and provide such great service.
Was help from Andrew ! Great service ! Take time to help and understand. Im sure i will love this product 🙂
By Steve G.
Response from Schwank Grills· Oct 22, 2025
Thank you for sharing! We’re glad Andrew could take the time to help and ensure you feel confident—hope you are enjoying your grill!
