I actually spoke to a human
Called them direct with a few questions, and I actually spoke with a person without a wait time. Super helpful on which version of the grill is best for me.
By Jason F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
522 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Schwank Grills are revolutionary portable infrared grills, Made in the USA, that deliver premium steakhouse quality taste in any outdoor area. The secret lies in the innovative infrared technology, used only by the world's best steakhouses, that heat from above at extremely hot temperatures up to 1500°F.
Schwank Grills (schwankgrills.com) has 522 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 417 reviews with 5 stars · Clear filters
Called them direct with a few questions, and I actually spoke with a person without a wait time. Super helpful on which version of the grill is best for me.
By Jason F.
I had an issue with a grill not working correctly. I’m amazed at the promptness and speed to resolve the issue.
By Mackey R.
Great products and easy to work with. Responsive and fast shipping.
By Todd S.
Easy site to navigate and purchase
By AC
Black Friday sale moved me to order
By galen H.
Quick turnaround time, we made a mistake in the order, let customer service know and they immediately took care of the issue. I hope we like the grill once we receive it!
By Mary Lis U.
Great product. Great customer service. Look forward to years of good steaks.
By Steve B.
Really easy to buy it.
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