Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
41 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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SCHelper (schelper.co) has 41 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 6 reviews with 1 star · Clear filters
SCHelper hält nicht, was es verspricht. Grundlegende Features wie verlässliches Whitelisting, Follow-Back-Tracking oder genaue Zielgruppen-Filter fehlen. Man hat extrem viel händischen Aufwand, um sein Profil nicht zu ruinieren. Der Kundensupport reagiert pampig, unprofessionell und weigert sich, bei einem mangelhaften Produkt eine Rückerstattung zu gewähren. Keinesfalls zu empfehlen!
By Leo D.
Don’t let the marketing fool you; there is zero actual automation here. SCHelper doesn't run in the background or save you any time. Instead, it just generates a list (the same list every day ..) and then forces you to manually click "confirm" for every single action. It's a loss of time and money.
By Jean C.
Response from SCHelper· Mar 13, 2026
Dear Jean, I have personally reached out to you when you signed up and asked if you had any issues or questions about the app - you didn't report anything. The app does not require manual confirmation for every action, artists can select all the listeners and interact with them in one click. The listener list stays the same every day only if you do not exhaust it (skip or follow). As a matter of fact, the daily workflow of the app includes just two clicks for consistent growth. Full automation is not allowed on SoundCloud. I would have appreciated if you had adressed your concerns or issues to me first before posting. Thank you
Was good once but then completly stopped working, they said time would be compensated but the subscription went over and I didnt get anything. Its a shame.
By Tommy F.
Response from SCHelper· Feb 16, 2026
Hi there The new SCHelper is online, you can now freely use the service. Please contact us and we will compensate you for any time lost! Best!
I understand the site has been down for some time and it is being fixed. However, this company has taken payment 4 times in one month for its services. Almost $100 for something that does not work. When it works its great.. it hasn't worked for months. I have emailed you for an explanation of why you took 4x the amount out of my account in December than you should have. If I get no response I will come after you with the law. I am trying to run a small independant record label with costs constantly rising and dis-honest buinesses like yours are not welcome in music if this is your idea of buisness. Its fraud. I wait your response.
By Ian
Response from SCHelper· Feb 16, 2026
Hi there! First of all, apologies for this experience. Just a quick explanation. PayPal has an option to bill outstanding balances automatically. Your subscription was never cancelled - the payments were just never collected due to lack of funds. We had always kept the automatic collection option set to off. However, during the migration to the new version, the balances were automatically settled by PayPal. To my knowledge, all refund requests for this period were automatically approved. If you didn't get a refund, request it and it will be promptly confirmed. Please contact me through the Contact form on the website (https://www.schelper.co/contact), and I will get back to you personally ASAP. Thank you for your understanding. Also, a quick announcement, the new SCHelper is now online!
I have been using SCHelper for 4 or 5 months and it was okay. Few downtimes but overall it was functioning. Let's say that it is not functioning as good as they advertise it but that's okay. At least it was running. Since a few months they stopped running it. Impossible to link again. And now I see that THEY HAVE RENEWED MY ACCOUNT WITHOUT NOTICE and knowing that the service is completely out of order. This is outrageous.
By achallot
Response from SCHelper· Feb 16, 2026
Hi there! First of all, apologies for this experience. To my knowledge, all refund requests for this period were automatically approved. If you didn't get a refund, request it and it will be promptly confirmed. Thank you for your understanding. Also, a quick announcement, the new SCHelper is now online!
I signed up for a 3-month subscription. After a few initial issues, things went smoothly for a few days. But soon after, the program started freezing repeatedly, and I had to contact customer support multiple times to get it working again—this happened three or four times within the same month. Then, after just under 30 days, the program stopped working entirely. When I reached out to customer support, they sent an automated email saying they were aware of the problems and were working to resolve them. But 10 days later, I received the same automated response, and the same thing happened 20 and 30 days later—always the same message, with no real person replying to my follow-ups. It’s like the only communication I could get was from an automated system, sending the same canned response over and over. In short, I told them that if this continued, it would be considered a scam. Charging for a 3-month service and delivering only one month is nothing short of fraud. This is why I can’t recommend their service—they are dishonest, and it’s not worth the hassle.
By Wa
Response from SCHelper· Nov 16, 2024
Hi. You are completely right - our app is experiencing downtime. This downtime is a result of an influx of new users. The old version could not handle that, so we are upgrading the app as we speak. Our loyal users know, as well as you do (you say you used the app), that we are NOT a scam by any means. Once the new version is online, all our users will be compensated for any time lost. This is clearly stated in our autoresponder message. Since you are a new user, you probably don't know yet that we always deliver on our promises. Unfortunately, ATM we do not have the resources to reply to every support request we receive. All of us are trying to upload the new version of the app as fast as possible. Please be advised; you can open a refund request on PayPal, and it will be approved atuomatically, no action needed from our side. Once again, we sincerely apologize for the experience you had. Best regards, -Ivan from SCHelper
