First time being a Scheels customer
First time being a Scheels customer, and every aspect of the online purchase experience was remarkably easy and intuitive. Can’t wait to visit the local store. I’ve heard nothing but superlatives about it.
By W R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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597 reviews
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Scheels is an American privately held, employee-owned and operated sporting goods and entertainment chain store headquartered in Fargo, North Dakota.
Scheels (scheels.com) has 597 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
597 approved reviews, newest moderated first
First time being a Scheels customer, and every aspect of the online purchase experience was remarkably easy and intuitive. Can’t wait to visit the local store. I’ve heard nothing but superlatives about it.
By W R.
I had issues due to the split shipping with my two packages. I reached out and had a great customer service experience. They quickly answered my email and gave me the new tracking number.
By Maddy
Super easy to purchase and exactly what was seen was sent.
By Dave S.
GREAT service, great shipping. AWESOME price.
By Red
just easy, from order thru delivery. thank you.
By rae
This hat fits perfectly! it's super warm and very comfortable, all around the best hat I've ever invested in!
By Dr D.
The head gear is missing a strap. I bought on the app and picked up and once I got home (30miles). I noticed it is missing parts
By Michelle
One pair of shoes wasn't boxed. Looked like a floor pair. I contacted customer support and they said none of the shoes are bixed. Just hung up in stores. I ordered two pairs and the other pair came boxed as typical shoes would.
By Lucas A.