Great customer service
Great customer service! Fast shipping and competitive prices.
By Joe
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
597 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Scheels is an American privately held, employee-owned and operated sporting goods and entertainment chain store headquartered in Fargo, North Dakota.
Scheels (scheels.com) has 597 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
597 approved reviews, newest moderated first
Great customer service! Fast shipping and competitive prices.
By Joe
Fast shipment and delivery…great price. Will order from Scheels again for fishing equipment.
By KC
I ordered replacement blades for my son’s hockey skates from Scheels. The website was very user friendly, the product was cheaper than anywhere else online, and it arrived in 2 days! No shipping fee and they offer free returns/exchanges! Employee owned business run properly! Scheels will be my #1 go to in the future!
By Lauren K.
Customer service was great. The packing on my order was poor. The boxes of shot fun shells were open in the packing box.
By Ryan
Ordering jacket was simple. I had to return a jacket, wrong size & pick up one. The service counter personel was pleasant, very efficient at both transactions. Did it all with a smile & professional. Always have had great service when shopping at Scheels. And I come from a customer service environment
By Grandma
Quick shipping, great sale and very good communication.
By Goldida
I have purchased several times from Scheels. I continue to be a return customer due to the outstanding customer service, quality of products, pricing and timely delivery. Thank you!!
By James M.
Shoes are excellent! Customer service great! Be sure to order a half size up. Looks just like the the picture, runs a bit narrow; if you have a wide foot, this style may not work well.
By Renee Clark J.