Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
8 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sceptre is a privately owned American consumer-electronics producer headquartered in the city of Industry, California.
Sceptre (sceptre.com) has 8 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 3 reviews with 1 star · Clear filters
Bought monitor from Amazon. Broke in 40 days, so could not return. When sent to company for repair, instead they sent a very old model refurbished monitor. The adaptor was wrong. So I bought it locally. Now I found that it's speaker also don't work. When I call, the customer service lady immediately hangs up, as soon as I give my case number.
By YogeShah
Purchased Sceptre U650CV 65" 4K TV. However when trying to view Amazon, Netflix and Apple TV 4K content, the Sceptre TV doesn't display 4K content properly. It's a bait and switch as the TV can't display 4K content properly. Sceptre is refusing to replace the TV with a new one by delivering a new one and picking up the one that doesn't work. Attorney says to look online for similar complaints to get class action status for selling a product that doesn't work as advertised.
By Jonathan S.
What does this company do if I bought a monitor and it’s broken
By marva M.
