Great service
Great service correcting a shipping error. They were very courteous and responsive! Sandra C.
By Sandra C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
596 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SCENT DECANT is an affordable and fun way to sample high-end new designer fragrances. Once you find your favorites, you can then purchase them in larger sizes. Sample vials start at just $0.99 and we carry perfume and cologne samples in over 1000 fragrances.
Scent Decant (scentdecant.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
596 approved reviews, newest moderated first
Great service correcting a shipping error. They were very courteous and responsive! Sandra C.
By Sandra C.
I've had a great experience with this company! They are prompt in their delivery. Their customer service is very responsive. I will continue to order fragrances from them!
By Jennifer R.
The shipment was smooth and the fragrances good great for sampling
By Quinton D.
EDIT: They let me return the perfume without issue. However, I had to cover the return shipping. Beware: In my first order from ScentDecant I received a leaking and dubious-looking bottle of Replica: "By The Fireplace" perfume. But the perfume in the bottle smelled nothing like Fireplace. Both my wife and I could confirm this, and she's ordered the same scent for years. I won't speculate how culpable Scent Decant may have been, but I most certainly received a defective or possibly fraudulent product. This was a rough experience, but since I could return it without too much hassle I adjusted my review from 1 star to 3 stars for their honesty. I will not, however, try purchasing from them again.
By Brandon Reeves M.
Amazing experience ordering from them! Will absolutely do it again. Customer service goes above and beyond!!
By Tabatha B.
Very helpful and service friendly easy to buy.
By Josh
Very helpful, one of my orders was missing and they sent another free of charge.
By Adam
Return buyer. Everything as described, great service. Once had a broken 1ml sampler, that they quickly took care of and sent a replacement
By Charlie M.