ScalewayReviews of scaleway.com

Client online.net et scaleway, je suis pleinement satisfait de mon choix. Rien à dire sur les produits et le supports fonctionne parfaitement a chaque fois que j'en ai besoin. Je recommande. Reynald

My server is down for 2 days, they don't reply to support requests

I tried Scaleway's Glacier storage. Unfortunately, when I wanted to download some of my files, they could not be restored from Glacier. Support was inadequate, providing inaccurate communication and taking almost a month to restore the files. I do fully NOT recommend Scaleway.

Helpful customer support that recovered my missing file in the Object Storage. Cheap and reliable service.

There is no support You can try whichever method of communication and it will not work out , the team is irresponsible for their own mistakes , they do not offer compensation , they do not care if your servers are offline for their mistake , they do not care if you wait days for a response , if you are okay with this , go ahead and buy servers in scaleway , good luck

I have been with Scaleway since more than 3 years , prices were great , started slowly getting more and more expensive without upgrading the quality , the customer support once was good and prompt , now it is just a bunch of newbies which delay the responses and when they respond , they dont fix anything. It was once a good company , but for new customers i would advise to go elsewhere , it is no longer worth it , i paid them thousands over years , it s just not worth the headache anymore . And the billing system sucks .

- They stopped the server suddenly without any prior notifications because of a payment issue.... - Impossible to reach client support, only by message, they take ages to reply.. - They are taking hours to restore the server !!! STAY AWAY AT ALL COST I'll switch once server is up

- They constantly raise prices on the same active services, even though computing technology evolves; - They have exploitable server configurations (like 777 on /etc); - Very bad support, with huge waiting times; - Not trustworthy in their promises or ideals (like the huge failure as cheap cloud ARM provider as it was planned at the beginning).