Weee!Reviews of sayweee.com

The customer service of this Asian online grocery store is poor! Some of fresh foods received are not like the way they advertised and the online pictures show, and partial of the food are not good for eating. But their Customer svc only allows half refund, which is not common as a grocery store in US.

I've only had this app for 20 hours and when I placed an order they CANCELLED it and told me 'unusual activity detected' and to unfreeze my account they need my billing statement/address and proof that I'm the authorised holder of my credit card. I've used this payment method every time I've made an online purchase and it's been successful so I don't know what the problem is here. What a waste of time.

I have been shopping with Weee for years . Recently I ordered cherries and paying 11.49 for 1 box. The cherries I received were bad soft and brown. I sent messages 2 times with pictures. It’s been 3 weeks no refund and no response. I felt bad about it . Weee is not the same like before. I will try not to buy anything from here .

The company has horrible customer service. They told me that since I paid with Apple Pay, they would not refund me back to my credit card. This was dishonest. Not only that but I have received rotten fruit, expired food, and even bread that was smashed and the box opened. In my opinion, it violates food safety

I have only ordered twice from SayWeee, but I am very happy with the experience. The delivery has been on time or early. The foods ordered were VERY fresh and delicious, so close to the food I ate while in Korea! I will definitely continue to use SayWeee for my Korean foods.

Today was my first time ordering from WEEE my experience was terrible. Not only did the driver not deliver to my door, he left my perishable food in an open lobby. I cannot retrieve the package due to my disability, but even if I could the trust I have has been broken. Do better. When delivering food you should never leave said food in a public lobby unattended, this goes without saying.

I received a discount code from a friend for $10 off from an order over $35. I duly placed an order totalling over $35. Some time after placing the order, and without prior notification, an item was removed from the order, bringing the total price below $35. Consequently the discount was not applied and I was charged full price. The lack of communication around this and convenience of one item dropping means that I'm very unsatisfied with Weee and will not use them again for groceries. Was it really worth gaining a few dollars on one order to lose potentially hundreds in custom going forward?

Before ordering I came here and read the negative reviews and got a little nervous, but gave it a try anyway. For context, I live in Los Angeles, Hollywood area, so the delivery experience/company might be different according to where you live. So my experience is for my area. Everything came correct, well-packaged, and cold stuff still reasonably cold. Upon initial order, it says it'll arrive before 10pm, which of course means any time during the entire day. Upon waking, I checked the app and the window had become more precise: 12-3pm. The app told me how many stops the delivery person had before my house. As it got closer, the time went down to 37 mins, to 7mins, and the driver arrived right when expected. I understand that accuracy may vary depending on day, traffic, amount of orders, etc. For this order everything went well! So if you're in my area, pick a day where you're flexible and give it a try. For me it was worth it to not have to drive to Little Tokyo, find/pay for parking, etc, for the few things I needed. I appreciate the service thus far and I hope they keep improving! (Would be nice if they also include sushi and more pre-made items in the future)