Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
425 reviews
SawBlade.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sawblade.com, based in Houston, Texas, is the internet's premier supplier of Band Saw Blades. We pride ourselves on offering the highest quality products and unparalleled service in the industry. With a comprehensive selection of Band Saw Blades and Parts, we're revolutionizing the way these essential tools are manufactured and distributed.All our blades are custom-welded, testament to our dedication to quality. We fully understand the time-sensitive nature of your professional and industrial projects, hence we ensure same-day shipping for all orders placed before 3 PM. Whether you're working on a home project or managing large-scale industrial operations, our commitment is to provide you with the most cost-effective, high-performance sawing solution.
SawBlade.com (sawblade.com) has 425 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
425 approved reviews, newest moderated first
I purchased a blade that wasn't a good fit for the steel I was intending to cut. The folks at Sawblade went above and beyond to fix my problem.
By Mel F.
Response from SawBlade.com· Mar 1, 2026
Thank you for your positive feedback! We are glad our support team could make it right.
It was very helpful to talk to James as the website is challenging to navigate. He was very, very, very helpful. He helped me feel like I am going to get what I needed. Thank you!! Eileen
By Eileen S.
Response from SawBlade.com· Mar 1, 2026
Thank you, Eileen. We are glad James could help you. We are always here to support your work.
Can’t even get a clear answer out of these guys regarding their products. Technical support is non-existent and uninformed. Better luck using Reddit. To respond to your reply. It is a part of your product. It took multiple emails and over a week to get any borderline intelligible response from you. You clearly don’t have people who understand your own products. I provided all dimensions taken with calipers for a simple bearing sleeve that 100% is part of your product and came off your product. This shouldn’t be challenging at all.
By Brian
Response from SawBlade.com· Feb 21, 2026
Brian, we take support seriously and we always do our best to help customers find the right part. We would like to clarify the situation for transparency. You contacted us requesting a bearing sleeve that is not part of our listed product line. To assist, we requested the essential specifications: inner diameter, outer diameter, and overall length. These are the minimum measurements required to properly identify or source a bearing sleeve. Only one dimension was provided, and that measurement did not correspond to any product we manufacture or sell. Without complete and accurate specifications, we cannot responsibly recommend or supply a component. Our priority is always accuracy, reliability, and safe machine operation. Providing or guessing at a part without proper specifications would not meet that standard. While we understand this may not have been the resolution you were hoping for, we remain committed to technical accuracy and product integrity.
James was extremely helpful and we were able to handle what I needed in just one quick phone call.
By Brenham Iron W.
Response from SawBlade.com· Feb 21, 2026
Thank you for your feedback. We are happy we could handle what you needed right away. Thank you for choosing Sawblade.com
My experiance with SawBlade.com has been great! a Huge Selection of Parts & Blades. As well the Blade Calculator is a HUGE Help in finding the right Blade for the Job at Hand. Love this Place
By John A.
Response from SawBlade.com· Feb 21, 2026
Thank you for the kind words, John! We are happy the Blade Calculator helped you find the right blade.
Great service, good sawblades. Rock and roll
By Boone G.
Response from SawBlade.com· Feb 21, 2026
Thank you, Boone! Great to hear the saw blades worked well for you. We are always here to support your work.
Customer service rep was courteous, knowledgeable about the product we needed & ordered it immediately.
By Loose E.
Response from SawBlade.com· Feb 16, 2026
Thank you for the kind words. We are glad our team helped quickly, and we appreciate you choosing Sawblade.com
Excellent service and quick turnaround. Been ordering blades for many years and always good service.
By Tim F.
Response from SawBlade.com· Feb 16, 2026
Thank you, Tim Francisco. We truly appreciate your loyalty.
