Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16 reviews
SaunaPartsWorldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaunaPartsWorld is a dedicated supplier of sauna parts, sauna repair components, infrared sauna replacement parts, traditional sauna controllers, infrared sauna controllers, sauna heaters, electric sauna heaters, full-spectrum infrared heaters, carbon heater panels, ceramic infrared tubes, sauna power supply boxes, sauna wiring harnesses, heater relays, temperature sensors, PCBs, and universal sauna repair kits for all types of infrared and traditional saunas.We support home saunas, commercial saunas, infrared cabins, dry saunas, Finnish saunas, outdoor saunas, indoor sauna rooms, DIY sauna kits, wellness centers, gyms, spas, hotels, and more.🌲 Brand Story: From a Sauna Technician to a Trusted Global SupplierSaunaPartsWorld was founded by a sauna technician who spent more than a decade repairing home saunas, gym saunas, and commercial wellness facilities.During those years, he discovered recurring industry issues: • Original factory parts were extremely expensive • Many sauna brands no longer produced replacement parts • Power supply boxes and control panels were high-failure components • Hundreds of perfectly good saunas were thrown away due to simple, repairable issuesCustomers constantly said:“My sauna only needs one replacement part, but the manufacturer won’t sell it.”This inspired the birth of SaunaPartsWorld — a brand built to:Bring every sauna back to life, regardless of age, brand, or model.We started creating compatible, reliable, long-lasting universal sauna parts that could replace weak OEM components and extend the life of any sauna.Today, SaunaPartsWorld supports thousands of customers around the world and is becoming a leading source for sauna replacement parts and upgrade kits.Sauna Control & Electrical Components • Digital sauna controllers • Infrared sauna control panels • WiFi sauna controller systems • Sauna power supply box / PSU / control box • Sauna heater relay modules • Sauna PCB boards • Thermostats • Temperature sensor probes • High limit
SaunaPartsWorld (saunapartsworld.com) has 16 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 16 reviews with 5 stars · Clear filters
I’m telling you these guys are the best! Worked me through my issue not once but twice! Super helpful, knowledgeable, and patient! Super fast responses and it’s 9:30 on a dang Monday night. They are my go to for future sauna repairs and parts for life!
By Ronny T.
Great support! This was the DIY solution that fit my needs best. Guaranteed parts that come connected where possible and well labeled wires and connectors where not. Then you just text and they walk you through it all. Now I can turn on my sauna with Wi-Fi…which is amazing.
By Biggs
I had an issue with my old sauna that was unused for 2 years- the control panel was stuck. Contacted sauna parts on Sunday afternoon and Scott returned the message within hours with a plan how to fix the issue. I had expected the company to sell me a new control board, but was amazed by the technical knowledge and detailed instructions on how to troubleshoot before ordering a replacement. Scott's instructions were perfect and we are again enjoying our sauna. Will strongly recommend this vompany- they have great customer support folks like Scott.
By deepak M.
The manufacturer of my infrared sauna went out of business and my power supply failed. I contacted Sauna Parts World and they got back to me right away. After asking a few questions they provided me a quote for replacement parts and advised me that I would have to do some minor modifications to make the unit work. They told me they would be able to take me through each installation step as required - and they sure did! Via a series of text and photos they got me through some wiring modifications and got my unit working like new. Special thanks to Max, who answered every question I had in a friendly professional manner - in simple language that I could understand. Great service!!
By Bob C.
We have an older sauna with a power supply manufacturing by a company no longer in business. Max and Saunapartsworld not only ensured the correct parts to purchase, but also provided great service. Max was responsive and helpful, providing insight into troubleshooting and help in the installation process.
By john
From the time of 1st contact with them that my 15 year old sauna stopped heating. Ordering their kit to replace old control panel. Then to the instal. The help was amazing. Professional, efficient, knowledgeable. Extremely happy with the service we received. Thank you.
By Marie Marchildon W.
Very happy with this purchase of the POR-1 power supply and control panels. Support and customer service are second to none. I was changing the location of the failed unit in my sauna and they completely understood and made sure all the parts and cables were exactly what I needed. The product was well packaged but the delivery folks were not kind to the package so There was a control panel that was damaged in shipping and even though this was not due to anything they had done wrong they were super quick to respond and get the problem resolved. Best pricing I found,Everything is of high quality and shipping was fast. Highly recommend and will continue to do business with Sauna Parts World.
By Ed
Everything's been fantastic! We communicated for two weeks before I decided to buy. Max was always patient in responding to my qestions - their sauna controller kit perfectly fixed my broken sauna, and it only cost a few hundred dollars. Totally worth it!
By Aida M.
