Answered my question promtly and very…
Answered my question promtly and very easy to set up an account and have my orders prosessed.
By Bill
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
SaunaKits.com (saunakits.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 528 reviews with 5 stars · Clear filters
Answered my question promtly and very easy to set up an account and have my orders prosessed.
By Bill
Great website, easy to navigate and John was super helpful over the phone answering all my questions and helping me out!
By Peyton
Eric was very helpful guiding me on how to use HSA funds for the sauna. I am grateful for the prompt and professional assistance.
By Matt
Matthew was very nice with helping us to find the right sauna for our needs.
By Ann Marie G.
Sales person, Matthew was outstanding!
By Jon N.
Matthew was incredibly helpful answering my many questions. It’s intimidating to undertake something like this when you know nothing about it and he was very reassuring and promised that someone would be there to help me at every step.
By Graham
Great service getting the new sauna ordered
By Kenny B.
Knowledgeable and speedy responses and assistance. Text message back and forth.
By Corey W.